Question about Garmin StreetPilot C330 GPS Receiver

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Is not able to access the satellite

My Garmin works until I put in the location, and then when it goes to the accessing the sattelite screen, it stops. I can do everything else---access attractions, favorite locations, etc. Help, please!
Thanks, Elaine Meisner

P.S. Our unit is only about 18 months old.

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  • Anonymous Jul 24, 2008

    I have the same problem when i select a destination and select go on the screen it says acquiring satellites for about 2 minutes then trouble tracking satellites.Are you indoors now? after clearing these screens it goes back to acquiring satellites but it never hooks up.

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Update your unit. Garmin has this problem where you try to enter a location before it acquires satellites. It is very noticeable on the Garmin Nuvi 650 also. Another thing you can try is wait for it to acquire the satellite and see if you don't get up and running. In some cases, it can take up to 4 minutes to acquire satellite information. If this is also your case, updating the firmware to 6.10 should fix that also.

To find what your firmware version you have, click on the TOOLS icon (wrench), click on SYSTEM, ABOUT (bottom of your screen). Anything less than 6.1, you'll have issues.

Posted on Jul 25, 2008

  • Gary Luis
    Gary Luis Jul 25, 2008

    To update, you will need a PC. USB driver loaded, included with your unit or downloadable from:

    http://www8.garmin.com/support/collectio...

    The program WEBUPDATER. Also should have been included but downloadable from the same above site.

    Make sure you load the USB drivers BEFORE you connect the usb cable to your Garmin. Once loaded, reboot if needed and then connect your garmin. Run WEBUPDATER and follow the on screen prompts. It should detect your garmin unit without issue.

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