Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 Screen

I just purchased a new Sansa e250 and when i got it everything was fine..

Ive used it maybe 3 times and now there are these 2 little white lines going across the screen at the bottom.. ______

  • Is there a way to get them off?
    Or not?

    Posted by on

  • 1 Answer

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    • Master
    • 8,596 Answers

    You may not - sounds like lcd damage

    These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

    Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
    Download the Sansa Recovery Tool from the Sansa website.
    Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
    Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
    If these fail, then:
    Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
    If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
    You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
    -Tha Mp3 Doctor

    Posted on Aug 14, 2008

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    1 Answer

    How to download songs


    1. Are you using Windows Media Player 11 ?
    2. Can you see the Sansa e250 connected in the sync mode ?
    If no: install and update WMP11
    If yes:
    3. Make "new playlist" in the <Library> or <Sync> mode
    of WMP 11; screen left side.
    3.1 Save "new playlist" in WMP11; screen right side.
    4. Put in <Sync> mode your playlist under the player: The player
    should be connected showing in WMP11. Start synchronizing.
    Leave the player connected until <Sync> is ready.

    Support for Sansa e250:
    http://www.sansa.com/sites/default/files/downloads/e200_userguide_en.pdf

    Aug 29, 2009 | SanDisk Sansa e250 MP3 Player

    1 Answer

    Songs dissapeared!


    Several things. 1. To correctly reset it, flip the lock button, then hold down the power button. 2. Format your sansa. Make sure you have all your stuff off. Then, format it. If you don't know how, e-mail me here : spazzysmash@gmail.com Then sync it back on!

    Feb 08, 2009 | SanDisk Sansa e250 MP3 Player

    4 Answers

    Sandisk sansa e250 blank screen


    If you have a blank screen but the blue lighted ring is on. Remove the back, the battery, remove the 4 tiny screws. pop the front plate off. Carefully remove the circuit board from the case starting from the bottom. On the back of the circuit board you will find a smaller circuit board that is plugged in. This board sometime becomes partially unplugged do to rough handling. Press this board back into its socket carefully. Reassemble the unit and everything should be fine.I repaired 2 Sansa E280 unit from Woot grab bags with this method.

    May 08, 2008 | SanDisk Sansa e250 MP3 Player

    1 Answer

    Thought it was fixed


    You're not screwed... Just lock your sansa and then hold REC button when starting up your sansa. Connect your sansa to the computer. then a device called 16MB-FORMAT should be in My Computer. Put this file : "http://www.MegaShare.com/392319"
    onto that device. Now disconnect your sansa from your computer, and let the sansa do everything it needs to do. Then it will restart.
    Make sure you unlock it. After this your sansa should work fine.

    Apr 13, 2008 | SanDisk Sansa e250 MP3 Player

    1 Answer

    My sansa wont let me always shuts off


    The cleanest way is to start from scratch. Format the drive and reload.

    Mar 16, 2008 | SanDisk Sansa e250 MP3 Player

    1 Answer

    Refresh Database


    Go ahead and do this, in case the DB is corrupted:
    Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
    Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

    Mar 16, 2008 | SanDisk Sansa e250 MP3 Player

    2 Answers

    Sansa e250 mp3 player


    Yes I have How do I fix it

    Dec 18, 2007 | SanDisk Sansa e250 MP3 Player

    1 Answer

    It just died and the instructions worked until a certain point


    Our player had died after we re-formatted it and forgot to update. oops. =) but this worked. Thanks much for the post.

    the follwing link supports these sansa devices.
    Devices supported:
    e200
    e200R
    c200
    m200
    express
    Clip
    View

    ( I did exactly what was posted, new link if you don't already have this on your pc. http://www.sandisk.com/Retail/Default.aspx?CatID=1376 )

    1. Turn the switch on the top of the player to 'Hold'
    2. Press the Record button and Menu buttons at the same time until it the player boots (this took a few seconds)

    3. sansa e200 should tell you to move the switch to unlock,
    4. connect it to your pc and it will update the firmware.

    Oct 26, 2007 | SanDisk Sansa e250 MP3 Player

    9 Answers

    I need help with my sansa e250 mp3 player


    Hi. Seems like your player may be encountering some corruption. Try this and see if it would help: Switch your Sansa E250 to its Recovery Mode: 1. Make sure the player is powered off 2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface 3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button. 4. keep your fingers pressed on these 2 buttons until the E250 LCD screen displays "Welcome to Recovery Mode" 5. Connect your E250 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above) 6. Double-click on "My Computer" and you would see your Sansa E250 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6. Next, Apply the firmware for the E250 (your player should be connected to your PC at this time): Step 1: Use this link to download the firmware for your Sansa E250 (for better results, please save this file on your "Desktop": http://www.sandisk.com/Assets/File/Downl... Step 2: Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred. Step 3: When the process is complete, unplug your E250 from your computer, and please make sure you disable the "Hold" switch Step 4: Power up your E250 and 90-99% of the time, it would boot up successfully. Let me know if this helped :)

    Apr 21, 2007 | SanDisk Sansa e250 MP3 Player

    2 Answers

    Help with sansa e250


    Call Sandisk and tell them about your problem. I had the same exact problem. The headphone jack inside is loose. Talk to Sandisk and don't worry about the box, the customer is always right. But after they send you a new sansa e250, sell it on ebay and buy a durable mp3 player like the iriver t10 series. My old iriver dropped on the floor plenty of times and it's still working after 3 years.

    Aug 25, 2006 | SanDisk Sansa e250 MP3 Player

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