I HAVE TO HOLD THE BUTTON FOR IT TO CLOSE ALL THE WAY, OR ELSE IT WILL OPEN BACK UP. LIKE THERES SOMETHING WRONG WITH THE SENSORS. BUT IT WILL OPEN WITH JUST A PUSH OF THE BUTTON. IVE CHECKED THE SENSORS AND DIDNT NOTICE ANYTHING OUT OF THE ORDINARY. I DONT KNOW WHATS GOING ON WITH IT, PLEASE REPLY
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Adjust the position of the door by using the black and purple
buttons. Black moves the door UP (open) and purple moves
the door DOWN (close)
Setting the up position:
1. Press and hold the black button until the LED starts flashing
slowly, then release.
2. Push and hold the black button until the door reaches the
desired UP (open) position
3. Push the door control or programmed remote control. This
sets the Up (open) position and begins closing the door.
4. Immediately when the door begins to close press and release
the black or purple button. This will stop the door
Setting the Down position:
5. Push and hold the purple button until the door reaches the
desired DOWN (Closed) position.
6. Once the door is closed, If there appears to be too much
pressure on the door, you may toggle the door back and forth
using the black and purple buttons to reach the desired closed
7. Push the door control or programmed remote control. This
sets the Down (closed) limit and the door should open.
check door at first chance after light comes on..If securely closed then it is a faulty sensor or door switch in door frame contact dealer and find out if there is a defect in sensor or door switch perhaps they may repair it if defect or under warranty
It sounds like you have a problem with your wall button. I would remove the button from the wall and then disconnect the 2 wires on the back. Remember where they go as they are color coded. You can then momentarily touch the two wires together to check the operation. There isn't enough voltage there to bother you.
One thing to remember. If when the door reverses the main light flashes 10 times it is a door sensor problem and nothing else.
I had a simular issue, except mine was that the previous owner decided to mess with all the settings and mounts and screwed everything up.
The problem isn't your force sensors its your downwards stopping sensor on the opposite side of the opener. For me I had to take the entire panel off and replace the sensor back in its holder, but try adjusting that sensor setting (clockwise goes down, counterclockwise goes up).
If that doesn't work then i dunno:)
Also set both force settings in between 0-1, for some reason with mine if i set it higher it would set them off....
What it is is the electric beams at the door are getting blinded buy the sun or out of line. They are the two black boxes on both sides of the door about a foot from the ground. Put a piece of card board in front of them not blocking the beam dut to block the sun. All that they are is safety beams for kids so they do not get hurt. If you have to move them to the top where the sun will not hit them. Sorry to say though you can not remove them all the way. Also make sure the lite on them is not blinking if so they are out of line.
There should be 2 sensors on the bottom of your door on the inside, 1 on the right side and 1 on the left side. These sensors serve 1 purpose to send a beam or reflection to each other. If something is blocking this reflection or is in front of the sensor the door will always come back up. It is a safety feature so nothing or no one gets hurt when the door is closing!
sounds like the safety door sensors are at fault,also did you reprogram the remotes by pressing the smart button on the logic board,when the safety sensors are bad the door will reverse to open state.you can pully the rip cord to manualy close the door untill you solve the problem.