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Fisher & Paykel GW712 error code 37

The drain pump stops working on the last spin cycle which stops the complete cycle progress. ie. tub full of water & no last spin.
Found Code 37 indicating a pump problem due to overtemp. Replaced the pump and problem solved. However, checked the code again periodically over the next 4 days and it didn't go away or reset. Should these codes reset or should I clear it? How would I clear it? Machine was working fine, but now has returned back to the original problem. Pump Coil is hot to touch when it stops operating and approx 36ohms. Replaced with the original pump which was cold and 25ohms and the machine worked again(code still present). Pump wire connections are all good(white, brown & green). Not sure if the pump motor stops itself with a built in switch or the "controller" senses an excessive amp draw and cuts the power to the pump? Where to from here?

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Ultimatly replaced the new pump with a "genuine" pump from F&P which fixed the problem permenantly. Interesting is that all the id tag details of the pump manufacturer were exactly the same on both "new" pumps. The only noticable difference was the impleller design which could have possibly been overloading the "generic" pump, causing it to cut out. One final note; it takes eight complete load cycles to be completed after a fault code has been repaired before the code resets.

Posted on Aug 04, 2008

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1 Answer

How do you ascertain if its drain pump or faulty controller board causing a fault 37 on a gw612?


Read the answer in the link below first, but in your case it can also be a faulty or blocked diverter valve. If you are good with a multimeter check the resistance of the pump windings. It should read around 33 ohms. It is not uncommon for the pumps to cook themselves and you can smell and see the burned out motor. I hope this is of some help

http://www.fixya.com/support/t25754844-error_code_37_fisher_paykel_8_5_kg_front


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