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Have just purchased a 160GB mobile disc that works fine on my PC but will not link up with my Sony laptop with Windows XP (2002 version). Laptop recognises new hardware but does not install and software on disc does not download. Laptop processor is AMD Duron 496 MHz with 256MB RAM.

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  • kaanga Jul 21, 2008

    software is on the mobile storage item itself but it does not download onto laptop as it does to PC.

  • kaanga Jul 21, 2008

    Have tried using both leads without success.

  • kaanga Jul 21, 2008

    HOW???

  • kaanga Jul 21, 2008

    have tried loading software from disk onto pen drive and loading onto laptop but still cannot install disk to transfer data.

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Make sure you have enough disk space on the laptop and you have the latest XP updates..Should work then..

Posted on Jul 21, 2008

  • Swilin Sampson
    Swilin Sampson Jul 21, 2008

    BTW, what OS have you on the PC and laptop?

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Plz download the software from the manufacture website and see it is working or not

Posted on Jul 21, 2008

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Hello!!


Copy the software separately through a pen drive or any other source and then try to install after connection!!!

Posted on Jul 21, 2008

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Hi, It is possible that you laptop does not give enough power to the usb port to which you are plugging this mobile disk into. If it came with it's own power supply, make sure you use it. If it came with a usb cable which is Y shaped, i.e, one usb point at one end and 2 at the other, you must plug, these 2 into 2 usb ports on the laptop. In other words 1 usb cable end to the drive, and 2 usb cable ends plugged to the laptop, this doubles the power to the drive and may solve the issue for you.

Posted on Jul 21, 2008

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If the Laptop recognises new hardware, then there is no issue with the laptop. you need to install the software and drivers required.

Posted on Jul 21, 2008

  • Legin Varghese
    Legin Varghese Jul 21, 2008

    If it don't install automatically, install in manually.

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