Hi my sony reader is the pocket edition I down loaded a book this evening and since disconecting from the pc it has reader opening book on the screen and will not respond to any comands or turn of it flashes to home page and back to opening book page at regular spacing

have one of these and have down loaded an epub book the ebook see the book but when I go to open it to read only the cover displays then it shuts off the reader screen when you try to open the book however we can read it on the computer using adobe digital editions site please help the ebook reader will allow me to read books that are in epub that came with the reader

Hi vailzamorta!

You can try to do a "Soft Reset" on the Reader. Do not worry, this will not affect your ebooks =)

1. Disconnect the reader from the computer
2. Hit the Reset button at the bottom of the unit for 3 seconds with a paper clip
3. Slide the power switch at the top of the eReader
4. The screen will blink and show opening book.... allow the reader to load

Just in case here are some other steps to try in case this does not make any difference

http://digialreader.freeforums.org/solution-for-frozen-sony-reader-t10.html

GoodLuck!
eBookBoy
http://digialreader.freeforums.org

Hi pmteach4u!

ecause of e-ink technology, sometimes it may appear that the reader is frozen, you can try to reset the reader

1. Disconnect the Reader from the Computer

2. Hit the reset button for 3 seconds at the bottom of the unit with a paper clip

3. Slide the power switch, the screen will blink and will show "Opening Book". Allow the Reader to load.

If the issue still persist, follow the steps on this link:

http://digialreader.freeforums.org/solution-for-frozen-sony-reader-t10.html

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Hi!

You can try a hard reset to start all over, or probably a book inside your reader may be corrupted. You can try a hard reset:

Note: All data will be deleted and you will need to transfer all your content, if from Sony, do not worry you can redownload the books at no cost again.

1. Make sure the reader is at least half charge (If you are not sure, connect it to the computer for 15 minutes and make sure there is a redlight at the top)
2. With the reader disconnected from the PC, hit the reset button at the bottom of the reader for 5 seconds
3. Release the reset, and slide the power swith, the scree will blink and will shot "Opening Book..."
4. While the reader shows "Opening Book" press and hold the zero "0" and the down arrow until "RESET ALL" appears on the screen
5. You will be prompted to press the number five "5" to agree
6. Press the number 5 and the reader will go blank, turn the reader on again and this time allow it to load
7. Transfer you books again

Hope this helps, Good Luck! =)

eBookBoy
http://digialreader.freeforums.org

Hi!

Probably sometinng got corrupted on the book, you can try a soft reset to see if the issue is fixed, if not you will need to do a hard reset, this will set the reader to factory settings and remove all data:

Note: Make sure the reader is at least half charged.

To Soft Reset:
1. With the reader disconnected from the computer, hit the reset at the bottom of the reader for 3 secons
2. Slide the power switch, the screen will blink and will show "Opening Book". Allow the reader to load and see if the problem still persist

To Hard Reset:
1. Hit the reset button at the bottom of the reader for 3 secons
2. While the reader shows "Opening Book" press and hold at the same time the number zero "0" and the down arrow on the directional buttons until "Reset All" appears
3. The reader wil laskyou to press the number 5 to proceed
4 Reader will go off, now you can turn it on and allow it to load this time.

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Hi elaterza,

Is this an error coming up on the Reader Software or the Reader itself?

If is from the reader you may try to reset it:

1. Disconnect the reader from the computer
2. Hit the reset button at the bottom of the reader for 3 seconds
3. Slide the power switch
4. Screen will blink and will show "Opening Book", allow the reader to load

Check if the issue is resolved

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Hi!

You can try to delete the books and redownload them again, probably something got corrupted.

To Redownload books:

1. Open the Reader Library
2. Sign In to you account
3. Click "My Account" link at the top of the page
4. Scroll down and click the link that says "Redownload purchased Items"
5. Click the download button
6. Transfer your books again

GoodLuck!

eBookBoy
http://digialreader.freeforums.org

Hi fidelia6,

This happens when the reader is missing charge, you can try this:

1. Hit the reset button at the bottom of the reader for 5 seconds
2. Connect the reader to the PC and check if the redlight comes on at the top, if not try the reset while connected
3. Leave the reader charging for 15-20 minutes
4. Disconnect the reader and see if full operational now

eBookBoy
www.digitalreader.freeforums.org

Hi there.


What OS are you running? Try to restoring your computer to the date before you installed the new version of the reader library.

If you have Windows 7, set eBook Library to Vista compatibility to get it to run.

Let me know what happens.

Thank you for using Fixya!

Try turning on the reader before connecting it to the computer, with the linrary not opened. Hopefully Reader Library will open automatically.

Also can try having the reader connected (and turned on) when you turn the computer on.