Question about Computers & Internet
John, most AV software will not install if it determines your computer is infected. It's kind of a Catch-22 - can't install AV, since you have a virus (or 44...) and you can't remove the virus since you don't have AV software!
Try using this free, reputable online scanner to clean the machine, then reboot, and do your install again. Keep in mind that the scan may take a long time, and that you may need to reboot and rescan until it's completely cleaned.
Hope that helps!
Posted on Jul 21, 2008
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Posted on Jan 02, 2017
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