Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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Whirlpool Gold Ice dispenser problem

I have ice in the bin, but it will not come out into the glass.  The water side works fine.  When you push the lever for ice it does nothing.

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  • moconnor Jul 31, 2008

    Have the same problem with my Whirlpool Gold, any ideas yet?

  • Flomster May 07, 2009

    Thanks daddyo5423. I had the same problem with a dislodged switch. A little creativeness for a bracket, some 5 min epoxy and it was up and dispensing ice again.

  • TKZsck Oct 11, 2009

    hello my ice maker is not making any ice, i came home and found it was will with water and frozen i removed the ice maker let the ice melt then put it back into the fridge, now my ice maker just spins and spins and never makes any ice!! any one know how i can fix this? please help

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I had same exact problem, i search over and over for solution. I even change the auger moter.

here is the solution for this particular problem.....

with the fridge door closed, remove bottom catch tray under ice dispenser revealing two screws, take off screws and slide front trim up to remove, you will have to unplug switch on trim to fully remove, look in top right corner there is black switch the will most likely be loose, this switch is your problem, mine was basically dislodged and the ice dispenser lever was not making contact, i simply zipped tied and siliconed the switch back to its respective place. if yours is making a good connection then the switch its self must be bad, you can test the switch by using the switch from water dispenser side...

i hope this helps

Posted on Oct 01, 2008

  • 3 more comments 
  • bkfldman Mar 14, 2011

    I had the problem of no ice coming through the door. The motor that turns the auger (the lever inside the ice bin that rotates the ice out through the door) would not turn. After reading the remarks of "daddyo5423", I took off the cover, but could not find any loose switch. So I emptied the ice bin, replaced it, and tried to rotate the auger by hand. This must have dislodged the motor, because it is now working fine.

  • OhBoyX3 Mar 17, 2011

    Three months of dreading a costly freezer repair, 10 minutes on the Internet, 5 minutes with a phillips screwdriver and a great posting by daddyo5423 and I am the "hero of the house". Thanks so much daddyo5423!

  • Gunny Nov 13, 2012

    I took out the ice dispenser motor and tried to turn it but it will not move, probably a bad motor?

  • Gunny Nov 16, 2012

    The motor did turn after all, added some force to it. The problem was a bad PTC (thermistor) that protects the motor from burning up.

  • theleaderguy
    theleaderguy Mar 12, 2013

    How did you find out that was the problem? the PTC? my ice disenser only works or crushed ice, not cubes.

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