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When opening itunes a message comes up stateing audio/video playback configeration not working

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Update itunes, go to help within itunes toolbar and select check for updates. Try this first and get back to me.

Posted on Jul 21, 2008

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Getting error message and screen freezes


Maybe you need a good codec pack i use k-lite mega codec pack google free k-lite mega and download and install it

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Error message when logging into ITunes and audio will not play. "Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly." I have searched...


you should uninstall audio drivers then install the updated drivers for your audio.

then un-install iTunes and its all apple product using revo un-installer. that will ask to remove all the registry so while uninstalling the programme select all and delete them.

then download and install latest iTunes.

it will start working.

if it doesn't you can restore your computer to a previous date on which your itunes was working properly.

to do so.

click on Start >>>All Programms>>> Accessories>>System Tools>> System Restore>> Select the Date and Restore your Computer.

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Just installed new motherboard and now receive following message......itunes has detected a problem with your audio configuration. Audio/Video playback may not operate properly. How do I fix this?


Try reinstalling quicktime. Go on control panel uninstall quicktime. Then go to this url:http://www.apple.com/quicktime/download/win.html
Download it again. And install it again. Itunes should now work.

If it doesn't, for Video problems: Open QuickTime Player and go to 'Edit' -> 'Preferences' -> 'QuickTime Preferences' -> 'File Types' -- check here to see if the file format of your problem video files is selected.

For Audio problems: Open QuickTime Player and go to 'Edit' -> 'Preferences' -> 'QuickTime Preferences' -> 'Audio' -- Here you will see a Device is needed that will play your sound. Select 'Audio Playback and Recording Devices', If you are having an Audio problem it may be due to having no device or an improper device.

Good Luck

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I would suggest u to the restore your computer because somebody or you might uninstall the sound card software by mistake. Go on start then all programs then accesories then system tools and then restore

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Go to Start> Run

Type in 'Services.msc' without the quotes.

Find Windows Audio in the list. Most likely it has not 'started', as stated beside each of the items in the list. Click on it, then click 'start'. Re open your itunes and it should be working.

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go to the support site for your computer manufacturer and download drivers according to your model number

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try downloading your audio driver from the manufacturer site and install it.

if you can also provide your laptop brand and model we can try to redirect you to the right site.

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change the file format. mine did this. download something called PSP VIDEO 9. it's so easy to work, just upload the video, it converts, and save it, then re open it with iTunes & re connect iPod

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