Question about SimpleTech 250GB USB2.0 7200 RPM External 250 GB IDE Hard Drive

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Hard Drive problem

I have an older SimpleTech external hard drive, model No. 96300-40001-001, 160GB or so size, and it won't show up on my computer anymore. It shows up on two laptops I have here, but not on my desktop. It showed up before, and I used it to backup. Then we backed up an Apple MacBook and that's when the problem started. But it still shows up on my Windows XP laptop, but not on my XP desktop. Any suggestions? I know this off-subject, but can you help?

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Have a simpletech 96300-40001-001 external hard drive from couple years ago I bougt at Sam's. I have lost the installation software. It will now work on my laptop, the computer I bought it for because I installed it there when i bought it, but it will not work on the others (not recognized) and I cant seem to find a download of drivers that will make it work on this desktop and my other laptop. Do you know where I can get a copy of the original installation CD that came wih the hard drive. I am running XP Home on all three computers.

wayne williams
waynepat1@cox.net
850-865-7026

Posted on Aug 04, 2008

3 Suggested Answers

SOURCE: lost software

For which operating system you require if you want for win98 you can download from drivergide.com

Posted on Feb 24, 2008

SOURCE: Need to know where to purchase SimpleTech 96300-40001-001 12V 2A AC Adaptor

My AC adapter is fried too and I have only used this maybe a dozen times in the last year.

Posted on Aug 19, 2008

bronk50
  • 27725 Answers

SOURCE: I have a SimpleTech backup drive, model 96300 40001 001. this Simple Tech tells me there's nothing new on my computer when I want to backup new files. I have all the proper directories checked and

in XP click start all programs accessories system tools you should see back up after the back up finishes windows will tell you your computer back up was successfull
also you could right click on the back up file select properties this will tell you how many GB were used
also you might use the easy transfer
http://windows.microsoft.com/en-US/windows7/products/features/windows-easy-transfer Windows Easy Transfer
hope this helps

Posted on Nov 14, 2011

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I have a Simple Tech external HD that has been working fine but now my PC won't recognize it and freezes up when I have it plugged in. I get the blump sound when I plug it into the USB port but t


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or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.
b>

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or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.

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1 Answer

Computer is not recognizing


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning.


Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective.


If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.



Incompatible USB Port Problems


SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer.

But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive.


Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system.


Missing External Drive Letter


If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive.

Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management.


SimpleTech SimpleDrive Incorrectly Formatted


SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive.

If the external hard drive is not formatted correctly for your system, it may not function or work properly.


External Hard Drive Inaccessible
If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.

Replacing a Defective Hard Drive


You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken.


But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you.


SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken.


Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services


or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power


USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling

http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/


these can be purchased on Ebay cheap and easy to install

http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d


for roughly $9 or $10free postage


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Simpletech 250GB STORAGE S


try plugging your HD into another desktop/laptop to see if your HD is functioning well on a different computer. Could be the USB cable problem. 

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Hi,

The external hard drive can be fomatted by :

Open the my computer, in the my computer or explorer window you should see the drive letter for the external drive.

Right click on the drive you will get the popup menu.

In that select the format option.

But always use NTFS file formatting system.NTFS provides several advantages over FAT32, including support for larger ile sizes.

Use the full format option.

Wait for sometime, until the format is completed.

Then you are good to go.

Good Luck.

Live, Love, Laugh.

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