Question about GE EasyCam Webcam

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GE eascam makes my computer slow.

Hello, I just bought my GE easycam webcam and I have downloaded everything off of the CD that came in the package, and everything looked good, until I started to use it. When I first plugged it in and tried it out with video impression 2 something will always go wrong (i.e. not record, program will freeze, i can record but not press stop). When I tried to work it on AIM (AOL Instant Messanger) which the box says the product is compatible with, it made it so the conversation box with a friend froze, and I could not type in it. In order for my computer to work again so that I can use it freely (as opposed to sitting here watching it be supersuper slow), I have to unplug the easycam webcam from my computer and wait about 3 minutes for it to unfreeze, or restart my computer by pressing the power button (instead of clicking restart on the computer) which is not good for the computer. I need to know what is making this happen, if i can fix it, or if i need to take this model back to the store. If the latter, will they take it back even though Ive opened the package and used the material? Or do I have to call the actual company. This is way too much trouble for one product. I am very dissapointed. Hopefully you can help me because I am getting very aggitated by this; I do not have a lot of time to deal with this sort of thing.
Thank you

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use that one. it worked for me.

Posted on Jul 31, 2008

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