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I can't get the tension set and I have read the instruction book and anything I can find, nothing helps

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Be sure you have the presser foot up while threading. Possibly the thread is not going fully between the tension disks.

Posted on Dec 12, 2008


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My memory craft 350e won't keep the tension tight. What can I do to fix this? Please help.

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I can't get the thread adjusted correctly on my

You did not mention the type of fabric that you are having trouble with. For instance, stretchy fabric may require a slightly different approach. I'll assume that you are using a medium weight woven material.

First of all, ensure that you are using good quality cone thread, such as Maxi-Lock and that your needle(s) are new or in good shape.

Secondly, make sure that each thread is pulled fully into its tensioner, BETWEEN the discs and not behind them or riding on top of them. Grasp the thread from both sides of the tension and pull it through like dental floss.

Test sew if one or more threads was not in the tensioner. If still not good, proceed with the next step.

If you have your instruction manual, look at the page which tells you how to set it up for normal tension. If you don't have a manual, call 1-440-808-6550 and they will send you a free PDF of the manual.

NOTE: Most White 532 tension dials rotate TWO full turns around, so you don't know if you are at 5 or 15.

Turn all of the tension dials to zero, each one should have no tension. Then set the tensions as follows:

Left needle: 7
Right needle: 3
Upper looper: 3
Lower looper: 3

Adjust slightly as needed.

Dec 16, 2009 | Sewing Machines

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When I sew I can,t get the seams tight.

Try adjusting the bobbin tension and see if that helps. If all else fails, why not contact the manufacturer or read your instruction manual for further details.

Oct 10, 2009 | Singer 14SH654

1 Answer

My kenmore sewing machine bottom tension is not tight can you help?

The bottom tension is set in the factory and should not be changed. Take it to a service technician and get them to fix it for you.

Oct 23, 2008 | Sewing Machines

1 Answer

MY lock 204D tension problem.

Check all the tension units are clean and clear of lint

Ensure sharp new needle/s,

Make sure that when you thread the machine the presser foot is up so the thread goes between the discs and not to one side, and that you have threaded through all the guides.

It may be there is lint trapped between the discs, this will keep them slightly apart and reduce the actual tension, sometimes dramatically.

If tensions appear correct, and the thread is definitely in the channel between the discs, but still too loose and looping, try raising presser foot and remove your thread.

Now, with a 2" (50mm) wide strip piece of fabric 8 - 10" (20 - 25cm) moistened with methylated or denatured spirit, gently insert the fabric strip and clean between the discs with a see saw / to and fro action.

Now set up machine with 4 different colours, so you can easily see any changes you make.

Factory setting for all 4 tensions = 3.........try this setting first before altering anything.

Sew a test sample about 75mm (3") and look at the result, front and rear.

You will see anything tight or loose, so just adjust a little at a time with test samples each time.

If the actual knobs read anything other than the 3-3-3-3, after you have made your adjustments and are happy with the balance of tensions, it is quite simple to remove the knob....very gently pull it off towards you (without altering the new found correct tension !!) and pop it back on to read 3.

Hope this is all easy to follow, If you want any more help with this, just post back here, or, drop a line through the "Contact Us" page at

May 09, 2008 | Janome Memory Craft 10000

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