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Clean the unit if possible. does the cartridge eject? if so, load it with a cd player cleaner, preferrably one that uses a cleaning solution. put it in tray slot 1. load and wait. try this a few times then try a good disc, one that is not scratched up. changers are hard on cd's. If it's still not working, below the cartridge slot there should be an inverted dimple that you can press with a ball point pen. This is a reset. It should have this button, I just can't remember the exact location if it's not right there. Hope this helps. If you have a spare cartridge try that as well, as they warp.
The only way to do it is to remove the radio using DIN radio removal tool - then you will have easy acces to remove cd's if you do not have this tools try to use coat hanger (do small catss on the ends)
(you can try to hold eject button and swich off - swich on button - probably it will not work but try few times
I had this same problem on my 2000 Jeep GC Limited. Today I decided to open it up after looking all over the net and found no help, but spend $500.00 on a new unit. I removed the unit and used canned air inside all the areas I could. I hooked it back up and was finally able to make the CD cleaner disc work. Once that was done I loaded it with 10 cd's and it is working again. I'm so happy! I saved my hubby 500 big ones.