Question about Computers & Internet
If you havent already treied to remove it from the Add/Remove Programs I would check that first by clicking Start > Run > type
appwiz.cpl and press Enter. This will open Add/Remove programs and from there you can choose Windows XP Service Pack 3 the click remove. This should start the uninstall process. You may have to click finish to restart at the end.
If the machine starts in safe mode and you see the dialog that states that you are working in safe mode... instead of choosing yes choose no and it should start the system restore feature.
From there you will choose restore your computer to an earlier time and click Next. After that you will have a calendar with bold dates on it. These are the dates that have restore points available. Just select a date of when you know the computer was working correctly and then choose an entry on the right of th lastest time that you know it worked. It is usually a good idea to choose from ones that say "System checkpoint". After you select it click Next. It should bring up a screen verifying that it the point that you want to use. If so, click Next and your machine will restart and be brough back to the state that it was in accoring to the restore point you choose.
Here is a link from Microsoft that will also explain some other processes that you can use.
Posted on Jul 21, 2008
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Posted on Jan 02, 2017
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