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Whirlpool Duet Dryer

Hi, We have done this, any other suggestions would be appreciated.
Thanks

I would open up the outer panel and take a look at the control area and see if there is anything out of the normal. Clean it up and see if it starts to work. Make sure you unplug it and let me know how this goes so I can suggest what other things you may try.

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  • mbrzez Aug 05, 2008

    Delicate, Casual and timed Dry Cycles do not work when pushing start. . All other cycles work fine. There are no code errors . If I go from a cycle that works after pusing start to one of these a dashed line appears. I read to test P-11 and P-14. What are these and where are they located? Any other suggestions

  • mbrzez Aug 05, 2008

    where on the control panel are they located? I do not see that P number on the panel.

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Alright, I posted a request in your premium problem for you to send me a picture. I'm thinking possibly a fuse needs to be replaced. Do you have an ohm meter to check connections at all?

Posted on Jul 21, 2008

  • Benjamin Patri
    Benjamin Patri Aug 05, 2008

    Those are pins located on the control panel most likely which control those cycles, you should test them while trying the cycle

  • Benjamin Patri
    Benjamin Patri Aug 05, 2008

    well, let me explain it better since I was quite tired when I first answered the pin question. The pins will be connectors on the control panel or anywhere else that control the functions that aren't working. They probably are Not labeled so you will need a service manual which most likely would need to be purchased but sometimes can be found online with extensive searching. I do not have a manual for this specific washer. A connector itself depending on how it is labeled may have multiple pins per each wire. Does this make sense?

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Thanks for using FixYa. To reset the dryer you’ll need to press and hold the END OF CYCLE button for 10-15 seconds. If still the issue is not resolved then unfortunately you'll have to replace the control panel. Please do rate the solution if the issue is resolved or post a comment for further assistance.


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Whirlpool duet dryer does not run. The control lock light stays on even after I hold down the end of cycle button for over 5 seconds and/or unplug dryer for over 15 min. The light comes on when door is...


This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.

This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

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These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.

NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.

If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.

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