I'm so frustrated with Apple now!!!!
I purchased my iPod in Dec 2006 and never had problems with iit till now. I have 3059 songs iin my library. A week ago I purchased a purchased a few CD's, and tried to copy them onto my library. Fine. Then synchronising with the iPod: it ran and fully synch'd 1382 songs, and gave me this error message:
"cannot synchroise with "LIVINGSTONE" (that's me) due to an unknow error (-69)."
I have done everything to get my music onto my iPod - rebooting my computer, installing the latest iTunes, re-formating my iPod, all to noo avail. I have wasted way too much time trying to get hold of Apple/iTunes support to get this solved over the phone. To no avail. I have wasted too much time on the web searchiing for solutions!!!!
I'm so pissed off right now. I need to know:
1. what's the solution please?
2. after i solve the problem, how can i move my services elsewhere: i think Apple has become such a monolithic creature that's way too hard to get hold of that I must move my patronage (and all my music) elsewhere.
Thanks for the message we can definelty help you on this. It sounds like to us that you might have a Hard Drive Issue needing repair. We can definetly have this repaired for you if you would like. Please give us a call at 661-619-5928 or Email us at firstname.lastname@example.org We look foward to your Business and also repairing your iPOD..
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Thank you for contacting Fixya Support, I am glad to assist.
An -69 error with an iPod occurs when iTunes sends a file or few files to your iPod, which may be corrupted and therefore unusable.
In order to remedy this issue, it is advisable to run the latest iTunes update and per this link directly from Apple Support which address this issue, try the steps provided in this support link below:
Unfortunately whoever first started telling people that their files are bad and they need to delete it from the iPod is just wrong. Here's how you REALLY fix it: Restore your ipod, making sure to place it in disk mode. Wait for the ipod to sync, and when it starts freezing on a song, rapidly tap or hold play/pause until it starts syncing again. Your iPod isn't timed correctly with the computer and that's that's the reason for the error. pressing play will kick the iPod in the *** and make it line up with the process on your PC. You're all welcome in advance.
To find out what file is bad and will not upload onto your iPod, this Support Page from Apple tells how you may find the corrupted file:
To perform a reboot on the iPod instantly, hold down the Select and Menu buttons at the same time for about 10 seconds until the screen goes black and the Apple logo reappears while the iPod is re-booting.
When you try to sync files to any iPod in iTunes on a Mac or Windows computer, you might see the following -69 error message: "Attempting to copy to the disk failed. An unknown error occurred (-69)"This error occurs when iTunes tries to send files to your iPod, but a file (or files) is unusable (something is wrong with it).
To figure out which file (or files) is causing the error, update to the latest version of iTunes and then do this:
Control-click (Mac) or right-click (Windows) on your iPod icon in the iTunes Source pane, then choose Sync Songs from the shortcut menu.
Watch the display at the top of the iTunes window while your iPod is being updated. The name of the problematic file should appear in the display right before the error appears.Then remove the bad file from the list of songs to be synced to your iPod:
Select the iPod in the iTunes Source pane.
Click the Settings tab.
Select the "Only sync checked items" checkbox (please note that this checkbox is only available for an iPod configured to update automatically).
Select the appropriate item under Library in the sidebar and find the bad file in the list. (For example, if the file in question was a song you would select Music in the iTunes Source pane. If it were a video you would select Movies or TV Shows in the sidebar.)
Deselect the checkbox next to the file name.
Repeat steps 1 and 2 to update your iPod. If you have multiple problematic files in your iTunes library, you may need to repeat the other steps to remove them too.
To prevent future issues, you should delete the unusable files from your iTunes library, then restore them from a backup or reimport them from a CD.
If you're not able to isolate to any single file or if another iPod works with the same songs, then disconnect any other devices connected to USB or FireWire and try again. If the issue continues, then then try resetting your iPod. If the issue continues, then restore your iPod.
Hi There!! Im having some trouble with my iPod i'd love any help i can
get! I have a 30g iPod and it has trouble syncing. When i plug it in
it, it only syncs around 195.5mb of songs, even though its capacity is 30g.
There is nothing else on it. When its taken in this amount of music
well im not sure on how to fix your sync problem but there are ways to get your songs back just go on google or apple.com and youll see billions of diffrent answers but you just have to find the right one