Question about LG Washing Machines

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I have an LG Tromm2277HW washer. I am unable to open the dispenser, the door appears stuck. Any ideas about how to get it open? Thanks PLease respond to lsekhar@aol.com

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  • lsekhar Jul 22, 2008

    It is the door for the compartment in which one loads the washing fluid, and the fabric softener, not the dorr to the compartment where you put the clothes...

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Hello Lsekhar,

Please Visit the link on our webpage where they clearly explain how to solve door jams.
http://www.fixya.com/support/r622155-kenmore_elite_whirlpool_duet_door_jammed

Good luck,
Dahaka

Posted on Jul 21, 2008

  • Santiago Vallejo
    Santiago Vallejo Jul 22, 2008

    lsekhar,


    I cant find similar problems to your online. 
    The problem isnt stated on LG's weboage, nither on the product manual.

    However you should try some simple tricks as using a knife as a lever. Place the knife between the dispenser and the washer. Then soflty apply some pressure. Dont try to hard as you can break teh knife, the washing machine, or even injure yourself.
    This is just a quick solution you should try.

    If that dosent work, you should call a repair service near, or call LG at this phone number: 1-800-243-0000
    Or email them at 
    customerservice@lge.com

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The washer needs to be idle for around 20 minutes, turn the washer on if its off. make sure there is no program. so its just idle / ready. It should open up in 20 minutes up to a hour if not, there may be a fault in the door mechanism.

Posted on Jul 21, 2008

  • 1 more comment 
  • Ekse Jul 21, 2008

    Someone has suggested to hit the door lock, Im not sure if that is good advice or not, try at your own risk.



  • Ekse Jul 21, 2008

    Hitting the door / lock would work only if the Door interlock is jammed



    possibly - Door catch, handle, or mechanism broken
    or - The water hasn't pumped out properly and the washing machine has a pneumatic door safety lock which wont let you open the door.

  • Ekse Jul 21, 2008

    also if noting has yet worked - Many front loading machines have to be fully off, as in the dial is on off and pulled out (or pushed in) whichever is the direction for "off."

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