Question about Gateway Computers & Internet
From the microsoft support page, it suggests to uninstall the driver and and click on scan for hardware changes to re-install or upgrade the driver. Here is the page:
Windows cannot initialize the device driver for this hardware. (Code 37) Recommended resolution
The driver returned failure from its DriverEntry routine. Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.
On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.
Hope this helps,
Posted on Jul 21, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Apr 20, 2013 | Dell Inspiron Computers & Internet
Dec 08, 2012 | Gateway Computers & Internet
Start, Run, and type regedit and press
Click on the plus signs (+) next to the following folders
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column.
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps
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