Question about HP DeskJet F380 All-In-One Printer

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Hp printer my printer says offline also, have tried the almost non-existant hp tech help--no help, imagine that! Now I've found this fixya site, but I see prolems but no I have to pay or what?

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  • MisterLes Aug 24, 2008

    My HP F380 printer is continuing to show offline, seems to be an ever occurring problem, are there any solutions, certainly not from HP. Would be grateful to hear from anyone out there who can help. Even HP.

  • utube_intern May 11, 2010

    driver for hp f380



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did you try this solutions from HP :

Posted on Sep 17, 2008


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Posted on Jan 02, 2017


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If you are getting a status message as the printer is offline on your pc,and afterward you can't ready to print the reports.
Steps to Resolve the Printer Offline Issue:
Step 1:
At first, you need to check your network through the HP Scan Doctor which encourages you to discover and fix the printing issues.
Steps To Run the HP Scan Doctor
    •Open the HP Scan Doctor tool by double tapping the symbol.
    •Start- - >Select your printer- - > Fix Printing
    •Then the list of issues displayed on the screen as result.
    •If the tool shows the white checkmarks at that point there is no issue.
    •If the tool shows the white wrench then the issues are found and repaired
    •If the tool shows the yellow shout point then the issues are found however that can't be solved or skipped.
    •If the device shows the red stamp then you have to take after the on-screen guidelines to determine the issues.
    Step 2:
      Set Your Printer as Default Printer
      •Search your gadget on your PC and select your printer and uncheck the Pause Printing and Use Printer Offline

printer offline-5vig2z1inj4jln452vxo5zul-5-0.png
    •If you can capable print implies your printer is online.
    Officejet 4650 keeps going offline then proceeds with following step Step 3:
    Check Whether You Connect With Correct Port
      •Go to printer- - > Printer Properties - >Port
      •For USB association utilize USB or DOT4
      •For Network Connection use WSD, organize, Standard TCP/IP Port Step 4:
      •Update the printer firmware which may resolve your issues

      Step 5:
      •Manually connect the wired or wireless connection
      Step 6:
        •For network connection just you have to add the second printer to your Windows.
        •Select your printer - > Properties - >Add Port - > Standard TCP/IP Port - > Next port
        •Now you can ready to print implies stop the troubleshooting. Still get the same issue mean you need to connect the printer customer support via +1-800-836-3987

Jan 08, 2016 | Office Equipment & Supplies

1 Answer

Hp 3847 printer lost communication with the computer

Hi, Need more information. Connecting by Wireless or USB? When installing does it find printer correctly?

Jul 13, 2017 | Office Equipment & Supplies

1 Answer

When I try to print, my printer message says 'printer offline'.I've tried powering it off for about an hour, powering off my router and plugging everything back in and I still get that mes

There appears to be a compatibility problem with the newer Mac OS systems. You have not stated whether the printer has ever worked with your current Mac. Here is a a potential source for a driver:
How can an HP Deskjet 5550 printer be made comp Official Apple Support...

Check to see which driver is being tapped in device manager.

I have also found the following:

I'm presuming you have unticked the offline box in the printer que.

Have you tried uninstalling and reinstalling the software package associated with the printer and Mac?

Here are the HP tips for resolving the issue with the Mac.

Unfortunately, HP does not provide a scan doctor for use with Mac systems in this instance.

Dec 02, 2017 | HP DeskJet 5550 InkJet Printer

1 Answer

Hp 2420 offline error

Upgraded all jetdirects to their latest firmware, DOWNgraded any jetdirect J7949E on firmware v33.15 to v33.14 (.15 is horribly broken and crashes after a couple of minutes usually).

I have enabled SLP protocol on all the print servers, I have then telneted into the jetdirect to set slp-keep-alive (available with the firmware updates) to a value of 2 (2 minutes between slp anouncments).

I have changed the MAC age time on all the switches to 900 seconds from the default 300.

Jetdirects now announce themselves every 2 minutes stopping the switch forgetting that they exist. I have added a logoff-period of 1800 seconds to a single port with a Xerox printer on it which stops it reauthenticating every 10 minutes (unable to change slp interval on it).

This may or may not help, but I've had the printers on line for the last week now and when I ping, they are still there!

Jul 22, 2012 | HP LaserJet 2420 Printer

1 Answer

My hp 900 inkjet is offline and doesn't want to feed paper.


The solution for an offline error of a printer is to check the proper connection of the printer.

Two options exist to turn off the offline mode.

If you choose the first option to change the offline state of the printer,

then go to Control Panel and then 'Printer and Faxes' option on the Control Panel.

Double-click on the printer you want to change to online mode from the displayed window.

A pop-up window will open and you need to select 'Uncheck Printer Offline' option from the menu bar.

try this:

Hope this helps you.

Jun 23, 2011 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

I can't print on my printer it says you're printer is currently offline

The users who are experiencing offline errors while using the HP printers are suggested to check the connections, settings and printer hardware before proceeding any further. The connection to and from the printer shall be verified thoroughly by the users and any anomalies if found shall be fixed then and there. As these errors can also be caused by printer hardware issues, the users are suggested to check with different key components of the printer like the cartridges, feed tray and more and fix any issues if found. Restarting the printer and the computer after following the above mentioned procedure will help in solving and preventing the offline errors with your HP printer.

Mar 16, 2011 | HP Office Equipment & Supplies

1 Answer

"printer is currently off-line. offline" use a mac

check the usb cable of printer try to reconnect it and make sure you use usb port in your printer properties

May 24, 2009 | HP LaserJet 1300 Printer

1 Answer

Printer will not print computer shows it as offline


You just need to right click on the default printer (which you are using for printing) and then click on 'use printer online' and you will be able to print.

Thanks for using FixYa and do rate the solution as FixYa if found helpful and revert back for any assistance.


Apr 07, 2009 | HP Office Equipment & Supplies

2 Answers

HP laserjet 1100 won't print from Vista laptop

Which version of QuickBooks are you using? Anything older than 2008 will not work with vista.

Jul 08, 2008 | HP LaserJet 1100 Printer

1 Answer

Downloading camera files to pc

I found this shocking info on HP's website:

word on HP tech support. The first rule of hp tech support is if they can't fix problem is to keep customer on line for at least an hr or until customer gets so worn out tht he/she hangs up. My first C5280 and HP's replacement both had problem. SO I call tech support to hopefully get a third C5280 that works. The technician would ask a simple question, I'd give him the answer then he would say " OK very good I gotta check this: and I'd be put on hold for 10 minutes, then he would come back and ask me another unrelated question, then go away for 10 minutes..... after an hr I hung up. I'll just take the C5280 with it non working "CD-DVD" printing feature back to Best -Buy.

So, might I suggest you next check to see if there is a 'firmware' update for your product. Firmware is the software that exists within the printer, and is not the software that you install to your computer.

The two type of software work together, so if you have been unlucky so far I suggest:

1. Like I said, determine what level of firmware you have on your printer, there may be instructions within your manual. Update this with any new firmware listed on the HP support site.

2. Download NEW driver AND software from HP support site, being careful to first remove all software supplied on the original CD. Software updates exist for a reason, and it is good practice to always obtain the newest versions from a devices' manufacturer, rather than using the 'outdated' supplied CD.

With these two new froms of software in effect, I imagine you stand a better chance of success.



May 13, 2008 | Cameras

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