Question about Insignia Televison & Video

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Screen is Out

My parents bought my daughter an Insignia DVD Player for Christmas. She was only 6 months old at the time so we did not use it that much. Well we are getting ready to take a 16 hour road trip and we plugged in the player and the main screen was black, so we plugged in the secondary screen and we could watch it fine. So I called Insignia and they told me to take to where I bought it. So I went to Best Buy and because I did not have my reciept they would not even look at it. So I cannot get anyone to llok at it to figure out the problem. And we only had this for about 6 months and have only used it at the most 6 times!!

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  • calamilla23 Jul 21, 2008

    They paid cash, so when we tried to look up the reciept they had no record of it, and it was before my dad got his reward zone card. No I didnt register it, and when I looked up the manufacturer warranty on it they said it was only 90-days and it has been since Christmas.

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Since your parents bought it, Best Buy might have the receipt in their name, I'd check this out. Di you happen to register it with the manufacturer?

Posted on Jul 20, 2008

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