Question about Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

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Sony Bravia KDL 40X2000 HDMI both cutting out

We have our PS3 and DVD player connected to the two HDMI connections, both are loosing the signal, screen goes black, sound is out sourced elsewhere so we know it is the TV's HDMI as we still get sound, Sony say they have never had this happen, any ideas?

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  • gman May 24, 2013

    Sony Bravia KDL 46v5100 with e328 patch. HDMI ports keep resetting. Sony knows but is not able to fix.

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Sounds like a handshake problem with the HDMI outputs on the devices. I have never seen BOTH HDMI inputs have the problem. It could be a problem in the TV where the HDMI signal is processed or the HDMI jacks may have been stressed and this is why you have an intermittent problem. By stressed I mean that the jacks have been bent by inserting the cables wrong or pulling up or down on the cables when they were plugged into the unit.

Posted on Oct 19, 2008

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1 Answer

My ps3 console signal isn't working but the sound works but there is no signal! not even a hdmi cable works help!


Try these tips to fix the so-called "black screen of death".

Tip 1: The main reason of HDMI black screen problem due to HDMI cable may be damaged and not properly connected to the PS3 console. Please follow below step to troubleshoot PS3 HDMI cables problem:

1) Restart your PlayStation 3.
2) Look for loose cables.
3) Try to unplug all cables except the power cord, and plug them back in. If you found out that your HDMI cable is damaged, borrow a friends cable and try it. If your friends cable works fine, and the black screen error disappears. Then you can buy a brand new HDMI cable for a replacement.

Tip 2: Only try as last resort. There is a possibility you'll lose all data on your PS3's hard drive. If tip 1 didn't work, you will need to go a step deeper and reset your console. Most PS3 gamers are not aware that Sony actually included a black screen of death troubleshooting method and other HDMI problems in the PS3 manual, you can find it under the troubleshooting section - topic "console reset".

If you do it correctly, the console reset fix will allow you to reset back your PS3 to its default HDMI settings without impacting your gamer profile, and other storage data on the hard drive.

You will need to perform the following steps:

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If it works you should be good to go.

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My screen is black, why do I not have a picture?
Answer Antenna is not hooked up to television.
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Problem is caused by television broadcast
  1. Push 'INFO' button.
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Answer
  • Make sure the cable is well connected .
  • To check which connection is selected, Press the i+ button on the remote control.
  1. When you see Blue mute / blank screen and the i+ display does not indicate any video resolution indication then there is no valid signal detected.
    • Make sure the HDMI output of the accessory is valid by changing the video output resolution to a resolution which the TV can handle.
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I just had the same issue and I believe it was because the sound bar was turned off. The solution was turning on all of my connected equipment such as my sound bar, cable box, tv, blu-ray player, and internet router. It stopped "disconnecting" after only 30 secs of being turned on. I think it was because my husband connected it to all those things in some way so the settings are set to work with those pieces of equipment. With one powered off, in my case the sound bar, the signal can't run full circle and reads as if cut off. Please excuse my nontechnical terminology.

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My HDMI will not work when trying to connect to PS3. It has worked before, but not consistently. Is there a way to reset the TV or is this caused by something else? The screen just stays black with the...


Does other HDMI source work? Cable Box? DVD?
If none of these work, you probably have damaged the HDMI chip. The contacts on the connecter are very tiny and close by. If you twist it while the set is on, signals can short and damage the interface.
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Each HDMI port has its own source, such as DVD, Radio, etc. When you switch sources on the receiver, it sends the appropriate signal to the television. If I'm not mistaken, the 463 is only a pass through unit not a converting one so it you hooked up your DVD player through the S Video or Component it may not send the signal to your television through the HDMI, since it takes a converter to change the source from Analog to Digital. May be wrong on the unit though.

Component is better than S-Video. Also, use a fiber optic cable for sound from your DVD player if it has one. This setup will be the closest to HDMI, some argue better.

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