Question about Gateway GT5228 PC Desktop

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Computer won't start normaly

When I push the power button on the computer it either starts or the blue light will just stay on. I then have to hold the button in and shut it off and try again. Sometimes it will start the first time or it could take several attempts. Tried new power supply, it seemed to help a little put old one back in still having problem. Replaced hard drive about 2 months ago after it crashed, start up was normal for 2 months. Warranty expired.

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  • paulinarc2 Sep 24, 2008

    I have sent a complaint to the BBB in CA. due to the fact so many other have the problem. Gateway lost the fact I called and they had offered me a motherboard but they retracted. I know it is a common problem and hope many will let gateway know and maybe they willl do what HP did (I heard about the fact they offered new motherboards to all who where effect in or out of warrenty when they had a bad one). In fact Leslie at gateway keeps saying I've been out of warrenty for 2 years when I bought the machine in 12/06, so I am not expecting lost of help but would like it if everyone who is dealing with this contacts the bbb-heck maybe a lawyer will do a class action suit for us all since I paid over 699 for the tower alone! Meanwhile I am on my own also. The computer company told me not to bother to fix as it happens again it is that motherboard.

  • Anonymous Oct 26, 2008

    I'm having the same problem.

  • GT5228sad Oct 26, 2008

    I am having the same problem.

  • human1801 Jan 10, 2009

    Yes- I have exact same problem.

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  • 32 Answers

This is most likely do to a bad stick of RAM.
Try taking out all but one stick of ram and try booting. If it still doesn't boot try changing the stick out with another one you pulled (might be the stick you left in that is the problem)

In the case that it is bad RAM go to your local computer shop and get some new RAM for the computer or check if Gateway will replace the RAM.

If there is any display that comes on the monitor such as a 2 digit code try searching that or posting here with the code.

Posted on Jan 28, 2009

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