Question about Hoover U5018-900 Bagged Upright Vacuum

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Really loud noise.

The belt inside my hoover broke and so we replaced it. But when we did, it now makes an extremely loud noise when turned on. We think its the roller to the vacuum because it doesn't make a noise when the roller is not in there. The roller sounds like its hitting something. However, we have pushed and pulled and done everything and all seems to be right. Everything is clicked in and the belt is on correctly and we've followed the manual. How can I fix this problem?

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Really loud noise.
Posted by Theresa626 on July 20, 2008
The belt inside my Hoover broke and so we replaced it. But when we did, it now makes an extremely loud noise when turned on. We think it’s the roller to the vacuum because it doesn't make a noise when the roller is not in there. The roller sounds like its hitting something. However, we have pushed and pulled and done everything and all seems to be right. Everything is clicked in and the belt is on correctly and we've followed the manual. How can I fix this problem?
Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that it is a bad brushroll and could need new bearings or a complete new brushroll depending on if id is metal word or plastic. Some brushrolls are rebuildable and some are not, you can check your owner’s manual to see if it is or is not; or it could be the start of a broken fan blade or bearing in the motor section. But that is the only thing that I can think of that might be wrong. Feel free to contact your local vacuum cleaner dealer in your area or you can also contact the Hoover website or cust serv phone # listed below. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.hoover.com Telephone
Contact our Customer Service Department at 1.330.499.9499
Monday through Friday
8 a.m. - 7 p.m. EST

Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on Jul 21, 2008

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