Question about Rival 38651-C 6-Quart

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A relative purchased rival crockpot took it home to germany lost all paperwork can we get instructions etc to send to her she is anxious to try out her new crockpot never hd one before anything available in german would be helpful.thanks

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Can anyone help me find the store that sell Rival 38651 stoneware only. thanks

Posted on Oct 16, 2008

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This is a great copy of the instruction / recipe book for your 3100 Rival CrockPot!
http://www.megaheart.com/pdf/crockpot-cookbook.pdf

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Rival crockpot knob


Welcome to FixYa! I'm the expert that chose your problem to resolve. Unfortunately, Rival does not offer online parts ordering at this time. You will need to contact their customer service by phone or email. To make this easier, I have "drilled" down through their website and got you the page, where you can contact them. Just click on this link:

http://www.crock-pot.com/CustomerService.aspx?id=rpt

Thanks for using FixYa.com

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If it hasn’t, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further. I am at your service.

Jan 25, 2009 | Crock Pots & Slow Cookers

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Replacement parts


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Nov 09, 2008 | Rival 3060 6-Quart

1 Answer

Rival crockpot knob


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

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Rival ceramic liner in crockpot


I have a new Rival crock pot, I got for a christmas gift, after using it only about 4 times it does not heat. How do I get warrenty? It was a christmas gift and I have tried Zellers and Home hardware, they do not seem to carry this certain model, it is a "Smart Pot" Rival Crock-pot , Where do I go for help?

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I went to Home Depot and picked out a nice little round cabinet handle. Took a small wood screw and plastic washer (milk jug plastic) and installed it. Plastic washer goes between screw and glass lid from inside. Years later still works, but untreated wood handle is cracked. But still works!

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We have their 6 quart Crock Pot. Same problem cited here!

We have found that, if you press both the (Low/High/Warm) AND the (Off) buttons at the same time, the controls will revert to the proper state. It has worked for us on several occasions so we trust it and have found no "adverse results"!

Hope this is a help to others.......

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