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Hi there, we too have a similar problem. Our new door handle part has arrived but we are having huge problems fitting it as we cant prise the grey outer trim off the door and thus can't get in to put the new door handle in.
Please help! How can we get the trim off without resorting to serious damage with a screwdriver!!!?
The lock is rubbish on this machine but as a temporary measure you can feed a string down behind the door lock from the top and out the bottom. Then yank it to the left to open the lock. It will take a few tries but you get the hang of it!
We got sick of this so ordered a new lock off the net. I basically had to break the old mechanism to fit the new one because the door layers were so strongly glued together. Now fitted, the lock works perfectly but the machine thinks the door's open the whole time! Next step is either new door or new machine. Great.
Hi, You have taken out the strainer of the washer front and cleaned it regularly haven't you?? If that's clear, it's probably just the waste line blocked. Try removing the waste pipe where it joins under the sink, put it in a bucket and see if the washer drains. It's probably full of sh"te. If that doesn't work, then I'm probably full of sh"te and you might need a new pump.
you haven't said a make and it is presumably a washer but: waste pipe clips usually onto a spigot on the pump housing. should be accessible by tilting machine backwards. on some machines easier to remove the back plate