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Did you happen to drop your camera? It looks like the optical lens is broken. Try zooming in and out and see tell me if it is working properly. If it is not working properly, then it is broken and you need to service your camera and replace the whole lens. Bu that would be costly, and it will be wiser to buy a new digital camera.
A lens go in & out by using guide line. We called that part is LENS Guider/pin. After drop down the camera the pin is damaged or the lens is out of guide line. That's why it was stuck out side. But some how its go in and stuck again. With out replacing the lens if you try to repair it then there is 99% chance of facing same problem after few days. Cost near about the same like a new lens. Even if you campier with new camera then a new lens + repair charges total cost near about a new camera. If you have a luck any time that, if the lens came out again and not going in then just give a light twist on the lens and try to on / off the camera. Some time it will start working, if the pin not broken. But your symptom says that its broken. Thats why its not came out. By the way watch the link for new lens & a video for how to replace the lens. If you have a little knowledge about the electronic then you can take the chance for replacing. But its on your won risk.
hi...The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes in/out.There is some disturbacnce of the lens arrangement that is preventing the lens from coming in/out.Any of these symptoms above could trigger the camera to shut itself off to protect itself from further damage. thank u rate me!!!
I suspect the lens motor is broken, that's why it won't retract. Or if the camera was dropped when the lens was "out" it could just be jammed. The typical repair cost for a broken motor is between $50-100 depending on the camera and that's after they've charged you just to look at the thing. It might be more cost effective to purchase a new unit, unless this is an expensive camera of course.
The camera is very probably beyond economical repair (check your house hold insurance for accidental cover though) and I'd advise you to give it a good yank. You will find it sometimes clicks back into place. If its not covered under any insurance you have little to loose.