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Gateway trying to connect to wireless on laptop and not able to. ran diagnostic, says gateway needs opening. havent got a clue how to open it??? would really appreciate any advice as this drivin me mad :-)

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  • earthl1ng Jul 20, 2008

    thanks. will get info and get back to ya :-)

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  • 1,879 Answers

Greetings,

Answer the following :

1. Laptop make & model.
2. Do you have a wireless router ? make & model.
3. Do you have another computer ? Is it using the same router to access the Internet ?
4. Your Internet Provider ? (If they are the one who configured the router, phone them & ask for the SSID & password of your wireless router), write it down.


Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Posted on Jul 20, 2008

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