Question about Canon i860 InkJet Photo Printer

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Prints mostly purple & black

My Canon i860 has been suddenly and more aggressively printing purple and black rather than the proper colors. Naturally I've tried all of the maintenance procedures built into the software but the problem doesn't go away. For almost as long as I've owned the printer (4 years?) I've used the Staples ink cartridges instead of the Canon cartridges (too expensive), but have not had a problem before with them.

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  • bethgothmann Aug 27, 2008

    In some programs (Microsoft Excel) we can print in black - in others (Microsoft Word) all we get is purple. The blacks in photo printing is messed up (almost velvety) - all other colors seem to be fine. We've done printer maintenance, performed printhead cleaning, deep-head cleaning and have put in new cartridges.

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After long uasge the printheads can become clogged and need to be replaced.I buy my replacement print heads on Ebay,but I suggest you compare prices and shipping before you buy.

Posted on Jul 25, 2008

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One color


yep, print head needs proper clean, here it is.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

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