Cruzer Micro 4GB won't Light or be recognized in any USB port on any computer
Is there a recovery process for this smart drive? Is there a self test for it? Problem is there is no connectivity to initiate a self-test and I have 4 computer systems (XP/Vista) that refuse to acknowledge its presence.
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If you want to add that to my ever growing pile of sandisk cruzers you are welcome.
Quality from sandisk has dropped considerably as can be seen from comments on their web site or doing a google search. It is very rare that I see other brands for data recovery. The cruzers have some software of their own on the drive that can get corrupted or deleted very easily. Once that happens you may as well toss it in the garbage.
My 4Gb Cruzer stopped being recognized on any computer last night. I put it in and it flashes once and never mounts. I called SanDisk tech support and they recommended calling LC Technologies to retrieve data.
I put a call into LC Tech and spoke with Ray, who was very friendly and all to familiar with this problem with the Cruzer. From what he told me the USB ports are highly unregulated at 5v and most likely the circuit board in the flash drive that allows for reading the data was damaged. He said the only option at this point was to send them the drive and they would pull the memory chip to try and recover any data. The bad news is that it comes with a $125 charge if they are successful on devices over 1Gb. He stated they had about a 80% recovery rate.
Should show up in "My Computer" as a removable drive with letter designator. Then it is simply a matter of drag and drop to copy files using the mouse. If XP doesn't recognize the drive, put it in another USB port, and or try it on another computer. If it doesn't show up then, take it back to the store.
I have the same issue. I have found a temporary solution though. I have a Sandisk 4GB Cruzer and an HP Laserjet 1022N connected VIA USB. When I uninstall the USB Printing support driver from Device Manager then plug in the Cruzer it recognizes it right away. Not quite sure why this would happen though
Work through My computer once putting the disk in the USB port. It should read "removable device". Click back and forth from c: drive to my computer to make the computer recognize it faster. Let me know what happens.