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LG C1500 Cellular Phone I can hear the person on the other end of the line, but they can't hear me. I've tried speaking with mute button ON and mute button OFF ... makes no difference. Reception is clear as a bell. But other end of line cannot hear me. there is an icon that looks like a calculator with a question mark beside it displayed when I initiate a phone call. Could not find this icon in the manual.

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Posted on Jul 21, 2008

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Try to "un-mute" it (RTFM). If that doesn't help try to use external mic attached to your wired headset or BT earpiece. If still have no mic signal go for service.

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HERE'S WHAT YOU'VE GOT TO DO:

1. Be sure your 'mute' button was not 'on.'
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Sounds like you're accidentally engaging your mute setting either with your hand, cheek or chin (depending on how you're holding the phone). Touch screen is very sensitive.

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Most of the time the microphone is soldered onto the mainboard of the phone and if this is the case it is not feasable to have it fixed but the other 10% of the time the microphone is just placed on the connector pins and and held in place by the phones housing which can be knocked loose from dropping the phone. But honestly the easiest fix is to file an insurance claim through your carrier to have it replaced.

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Maybe you accidently hit the mute button?  Happened to me when I was playing music on the phone.  I hit one of the soft keys and could not figure out why I could  not hear the song.  when I actually looked at it, that was the issue.

Also, you might want to note that there are seperate volumes for ringer and calls.

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