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Konica 7020 copier

It is an Error code F-35-9 that showed up on my Konica 7020. It asks me to contact a service professional.

I need to bypass this screen temporarily just to be able to print a written "copier count" report for my service company. We will not use the copier until the service professional comes out, but we need the official copier count report to reactivate the service contract.

Can you help temporarily bypass the message just to generate the report? We are contacting a local professional after generating report.

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  • eschneider92 Jul 26, 2008

    Bummer. Thanks for responding.

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  • 42 Answers

35-9 is a low temperature error in the fuser.If the fuser has a problem it will not make a copy period.Sorry. Mrbonz

Posted on Jul 26, 2008

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Did you blow it up, probably not.

Click this link for the everything.

http://www.kmbs.konicaminolta.us/content/support/supporthome.html
  1. Choose the Category "Office Systems"
  2. Choose the model "7020"
  3. Click the error next to the Model dropdown box.
  4. Choose the 1876KB user manual called "User Manual for 7020, 7025, 7030 and 7035"
Or click on this link for the specific manual.

The error codes you seek are not in the manual, you'll have to call Konica to tell you what they are ... call Konica at (860) 683-2222.

Hope this helps. Rate a fixya!

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HI, I have a Konica 7020. It is showing code 'F-35-1'.


Fixing low-temperature error

Set SW2 (sub power switch)OFF and then back ON, after set
to "0" the bit 1 in DIP SW3 in 25mode. (If you switch power back
on without releasing the latch, the error will recur.)

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HI,
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Regards
Konica Tech

Feb 15, 2008 | Office Equipment & Supplies

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