Question about Sony KDF-E55A20 55 in. LCD Television
Hello, I have the coloured vertical lines problem with my unit. You indicate that you have access to Sony documents. I read somewhere else that Sony bulletin #E26980221 may address this issue. Would you be able to get a copy of it and send it to me? Anyhelp on my problem would be greatly appreciated. Thank you.
Regards, Harry Lopers
Fergus, Ontario, Canada
I ended up buying a new Q Box and swapping it out myself. I also got a credit for the old core which leads me to believe that there is a design problem with these units and Sony is taking the defective units back and repairing them. I paid for a brand new unit but close observation indicated that it was not new. The inspection date on it was 6 months previous to the bad unit that I exchanged and there was evidence of dust and dirt on it also. It also had score markings from the ground wire and the mounting screws. If anyone has a repair guy do the fix, they wouldn't know the difference if they paid for a new Q Box or a repaired one.
Buy the way, the TV works great now. I have lost my faith in Sony products and will never buy another one.
Posted on Oct 29, 2008
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Posted on Jan 02, 2017
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