Amazon Kindle Wireless Reading Device Logo
Posted on Feb 01, 2011
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My Kindle (version 3) suddenly won't connect to my wireless network. I've re-entered our wireless passcode, but still doesn't work.

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  • Posted on Sep 13, 2011
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I found that with my doing a factory reset kindle 3 every so offen clears most of the buggy issues that arise after a few months of heavy use. I would say that a full factory reset would solve all software issues on any version Kindle. The downside is if you have uploaded your own ebooks (not purchased from Amazon) you most definetly will have to reload them. Not to mention settings etc. When all else fails try a factory reset works like a charm.

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  • Amazon Master 1,606 Answers
  • Posted on Feb 01, 2011
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On a wifi connection when you see problems the cause will either be the device or the wifi router.
If you can try the kindle out on a different network this will tell you if it is the kindle or the network. If it connects then it not the kindle. It could be a setting or the router.

If it is a setting the two biggies are going to be something wrong with the security passcode or it isn't getting through the gateway out onto the internet. For settings you need to check things like using wep when it should be wpa or the wep key is 64bit when it needs to be 128 or in the wrong key location and so on.

When it can't get through the gateway that usually means your dhcp is wrong or you are using fixed ip. You can just set these numbers manually in the kindle.

The other usual suspect is that the router itself is beginning to fail. This usually shows up first as difficulty to connect and dropped connections or increasing errors. It will eventually fail. This is common and typical of all home grade wifi routers. They are good for about 18 months or so. If this is the case you might notice slow downs or dropped connections on other wifi devices. These units are not repairable so you just need to replace it.

Out of all the possibilities I would say your first choice would be the security settings and next would be the the router. Those are the two most common problems.

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Solution 1 - First, kindly check that the wires should be fixed properly to the cord.

Solution 2 - Make sure there should not be anything that splits the signals of the network you have connected with. Doing this will really be very helpful to you.

Solution 3 - Have you placed both the device and the router nearer to each of them?
If you are unaware of this then let us inform you that there should be at least a 4 to 5 feet gap in both the devices so that they can communicate easily.

Solution 4 - Still, your Kindle won't connect to wifi anymore? If yes, then rebooting is the only way to get rid of this problem.

Hope you are now free from the error kindle not connecting to wifi. If you are still facing the error then visit https://ebookhelpline.com/kindle-wont-connect-to-wi-fi-issue/. You will definitely get the solution.

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Might be there are conflicting ip which is preventing you to connect with wifi network You can call kindle support to resolve the issue Kindle Technical Support Registration 877 690 9305

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0helpful
1answer

Forgotten passcode how to reset my password on my kindle paperwhite

You may want to follow the instructions on the Amazon web site below:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201176220

"If you can't remember the on-device passcode for your Kindle, you'll need to reset your device.

If you do not remember the passcode for your Kindle, you'll need to reset your device, which will remove all of your personal information, including your lock screen passcode and parental controls, Amazon account information, Wi-Fi settings, and downloaded content.

Any content you've purchased from Amazon is automatically saved to the Cloud and can be re-downloaded when you register your Kindle to your account again.

To reset your device:
  1. Tap the passcode field to bring up the onscreen keyboard.
  2. Type 111222777, and then tap OK.

To use your Kindle again, you'll need to connect to a wireless network and register your device."
0helpful
2answers

How do i change my passcode on a kindle e book reader

Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"

To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"

To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts

To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.
0helpful
2answers

Forgot passcode

Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

  1. Transfer from a Computer to Your Kindle Paperwhite.
  2. You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

    Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.

    1. From Home, tap the Menu icon, and then tap Settings.
    2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
    To use your Kindle again, you'll need to connect wirelessly and register your Kindle.

0helpful
1answer

My kindle will not connect to my household wifi network since Ireturned from the USA by air. My notebook and blackbaeerry were similarly affectes. is there something in airport security that could affect...

Your Kindle Wi-Fi often needs not the wireless network "name" that you see pop up, but the wireless network ID that's a series of letters and numbers. Go into your wireless network utility program on your PC and find the network ID, then enter that instead of the network name on your Kindle, then enter the password.
2helpful
1answer

I'm trying to connect my Kindle 3 to my wireless network (Cisco Linksys wireless-N broadband router) and I get the error message "unable to connect to wi-fi network. The password you entered is...

Four reasons come to mind that may prevent you from connecting:
  1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
  2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like LINKSYS can be troublesome if a neighbor one block down the street happens to have a router from the same company.
  3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. See your router's configuration under Wireless > Wireless MAC Filter. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
  4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the Linksys N-series can be set up to use 802.11n exclusively, not allowing for b or g connections. In the router menu Wireless > Basic Wireless Settings (Manual Setup), make sure the network mode is configured as "Mixed".
Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.
3helpful
2answers

I have a Kindle (wifi version) and can't connect to my network. I have a wrt54g linksys router. do i enter my router password or my wpa shared key? I've entered my router password many times and it...

You have to enter the WPA share key. The router password is only to access the built in administration web facility. The WPA share key is the encryption key necessary for the Kindle to connect to your router.
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