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Re: my computer dosen't recognise that I have already...
Hi there what type of computer are you using and what operating system windows xp or windows vista ? and did you go to the windows update website to get all of the current drivers and patches to recognize all new items being sold these days eg cameras usb drives and such did you try plugging into a different highspeed usb port ? are you using a usb expansion hub this gives you more usb ports for many things like printers and scanners and such . go to www.windowsupdate.com and get all avail updates for software and hardware ok good luck waiting on a fixya rating to see how this project went
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I would try creating a new folder (maybe TEST) on your portable drive, and saving 3-4 files (as copies) from your hard drive, say, a MS Word file, an Excel file and a .jpg picture. Close down your computer, remove the portable drive. Then start up computer again, when ready insert portable drive.
See if your computer recognises it, and then try to open the files you saved onto it. If that is OK it sounds like you do not have a problem. But treat it with caution for a week or two.
The lights signal data transfer so no lights = no transfer. It's clear that the hard disk inside your Passport has failed and, since it can't be repaired, all the data was lost and the unit is dead.
Buy a new one.
Does the drive show in Device Manager? Right click on 'My Computer' and select properties, the open device manager.. Navigate down to Disk Drives or Hard Drives, click on the plus sign and see if your drive is listed. If it is, then right click on the drive name and open properties for the drive. Click on the 'Volumes' tab and hit the 'Populate Button'. It may be the disk just needs initialising, then reformatting before you can use it. If it does need initializing, a wizard should appear to guide you through the process! If this doesn't solve your problem, try using a different USB cable and/or USB ports on your computer, and ensure to unplug all other USB devices other than keyboard & mouse.
-The only problem is supply, try to replace your power cable , if your hard drive using only usb cable to get power that is the only you need to replace - replace your enclosure or housing of your hard drive, possible that your housing already damaged
If you use Windows XP: Right click on "My Computer", click Manage. Select Disk Management under Storage. If you can see your portable HD, does it have a drive letter assigned to it? If not, Right click on it at the top right panel, select "Change Drive Letter and Paths...". Then assign an unused letter that does not associated with any Network Drives.