Question about Western Digital Caviar SE16 (WD5000KS) (5000KS20PK) 500 GB Hard Drive

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WESTERN DIGITAL CAVIAR SE 500 GB

I am having trouble retrieving my files. My computer is giving me an error. " USB external drive can not recognize Malfunction. How can I retrieve my files.

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Hi, looks like your usb drive has died. Try it on another pc / laptop first. If it still does not work, you will need to purchase drive data reader while will allow you to access the data. Most pc stores carry them. Cost about 50 euros. Best of luck.

Posted on Jul 20, 2008

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CRASHED NEED TO OBTAIN INFO


If the hard drive is not faulty then, remove the hard drive from the computer and connect it to an USB hard drive adapter and connect it into the USB port of a working computer. This computer will see this as an external storage device. You can the open the various folders and files to copy and or back up your data.

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Try to format the drive!
WARNING! This procedure will erase all files on the drive! Please vote!

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My friend it sounds like your hard drive. I know thats not what you want to hear. But don't worry there is hope! You can have the data retrieved from your hard drive by using this online company which I highly recommend:
http://www.gillware.com/

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Your external casing might have some problem.Replace it with the new one.I think your hard disk is ok.

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I have a Western External Hard Drive 320 and when I plug it in the computer will recognize it and allow me to access my files but after a short while if I go to click on a file t open it the WD 320 will click off for a minute and then reappear in the auto run mode.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Go Start> Control Panel> Administrative Tools> Computer Management

Select Disk Management under Storage

Look to see if your Drive is listed and what the Status, Layout, Type, and File System it has.

Right mouse click on the dive and click on Explore to see if your files come up. If yes, then perform a Change Drive Letter and Path.

Let me know what the status is.

Feb 10, 2009 | Western Digital Caviar SE16 (WD5000AAKS)...

2 Answers

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perhaps this new computer has usb 2.0 while the old dell was of older standards.check whether the external hdd supports usb 2.0,,if it do so,,buy a usb 2.0 cable and start using it.best of luck

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1 Answer

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i had exactly the same problem with a WD 500gb External HD MyBook Edition USB , eventually opened up the case removed the 500gb Caviar disk put it in an external HD Case (AC Ryan's AluBox)
and still had I/O error !!! i had serious music projects and stuff i didnt want to lose , after lots of research and looking around this program SAVED MY LIFE AND ALL OF THE STUFF IN THE HARD DISK !!!!
Ontrack EasyRecovery Professional v6.20 retail first i run the simple in-depth diagnostics then i used the EasyRecovery DataRecovery option and after about an hour of scanning started copy-pasting all my files onto another disk ! this app saved my life a special thanks to its programmers ! im John from Greece , hope this helps bro!

Nov 28, 2008 | Western Digital Caviar SE16 (WD5000AAKS)...

1 Answer

WD5000AAKS not recognized


take it apart and get a bridge cable called IDE to USB or ATA to USB.

Connect the cable to your PC and take out the files.

Jun 17, 2008 | Western Digital Caviar SE16 (WD5000AAKS)...

1 Answer

WD Caviar SE 16


Have you installed it as the main drive, ie the one with the ops system on, or have you installed it as a secondary drive? Either way, check you have the drive set up correctly as per instructions on pack. You are not alone with this problem either, it is common with WD. Come back to me with more info re your install.

Personally, I would set it up in an external enclosure and access via USB. Much more realable that way, and it is portable for you.

Apr 14, 2008 | Western Digital Caviar SE16 (WD5000KS)...

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