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New first assembly. Brother MFC 7220. Unable to enter the drum unit assembly. Slides in but does not bottom in the unit. I am replacing a MFC 4550 which that drum unit slides in like a drawer. This feels like something is blocking the entry and I do not want to force it. It needs about 8mm futher penetration. I used a flashlight and see no foreign objects. What do I do next? I am a Prof. Eng. and reasonably adept but am missing something. Help! rwtbirchard@cogeco.ca Ron birchard

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Why would I pay to start a new product? I solved the problem by forcing it into the receptical. It seems to be a poor fit but it now works
RWTB

Posted on Jul 21, 2008

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MFC 7220 Brother Fax machine keeps telling me that the Drum is not working. we've moved the blue tab a million times and still nothing... it's not turning right. Are there other things that we...


I recommend replacing the drum unit with a new one. Do not forget to follow the instructions on programming the unit to recognize the new drum unit. Otherwise you will still be faced with the message to replace your drum unit.

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Install the drum unit and toner cartridge
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Press Options.
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How do i reset the drum counter on the mfc 7220


Welcome to FixYa

Dear User
Open your Front Cover
In Control Panel Press Options.
You can See -Replace Drum -Yes/ No
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1 Answer

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This could be the result of several problems. The quickest, cheapest, and easiest thing to try is to clean the "corona wire". This is done by removing the drum/toner unit. On the drum unit (the big grey cradle) is a blue tab with an arrow on it. Slide this back and forth twice, being sure that the two arrows line up when you are done. Put it back in the machine, and make a copy or print from your computer to test the quality. If this does not solve the problem, you may need a new drum (every 12,000 pages) or a new toner cartridge (about every 2,500 pages).

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5 Answers

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Open front cover

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