Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Vienna Digital Hot water problem

The water in our machine does not warm up anymore. Can you give me a hint how / where I can get a new"boiler" for this machine. Thx.

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  • freitsma Jul 20, 2008

    Thx for your fast response. The model is a Vienna Digital Model Nr. is SUP 018D. Made in Italy s/n 20014076055. I am living in Geneva Switzerland.



    Ciao, Frans.

  • freitsma Jul 21, 2008

    Mirran,



    Thx very much for your help.



    Ciao. Frans

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  • 515 Answers

Hi,

How old are the machine?
Do you have a mod.no?
There are two type of boiler to the machine. If you give me the mod.no then can i give you a spare part number.

Where are you from?

Posted on Jul 20, 2008

  • Mirko Blas
    Mirko Blas Jul 20, 2008

    Hi Frans,



    You can contact Saeco in Switzerland, the spare part number you need is 282058158.



    Here are the info to Saeco Switzerland:



    Saeco AG

    Nordringstrasse 9
    CH-4702 Oensingen
    Tel: +41 62 3881020
    Fax: +41 62 3881025
    E-mail: info@saeco.ch

    Visit the Web: www.saeco.ch



    Hope this can help you.

    /Mirran

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Hi,
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1- A bad contact with the boiler. Contact is assured by thermal paste
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Hi
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You boiler is leaking. You need to replace the boiler. sorry. Your water hardness might be set to low if you have been descaling when it tells you to. Boilers usually last 7 to 10 years, but need to be replaced. If you need one let me know. I have some new and rebuilt boilers for that machine.

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Descale the saeco vienna not digital super aotomatic machine.


Remember, it is better to descale more often than not enough.
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Once it is dissolved, place the tank back on the machine, and then turn the machine on.
2. Open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. Longer is better. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
3. Repeat step #2 for your machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles). (I do it at night before I go to bed and let the last cycle set in the boiler till morning.)
4. Remove water tank and rinse it with fresh water. Now open the knob and run the whole tank at one time to rinse.
5. Refill water tank with fresh water and place it back on the machine.
Done

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When was the last time you descaled the machine? Scale will build up inside the boiler and insulate the water from the heating elements. The thermostat is on the outside by the heating elements so it gets hot but your water is warm. There are other things but check this first.

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Hi
Sounds like you might need a new steam boiler, or you may have a fuse that is blown for the steam boiler.

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Hi,

Have you decalcifyd the machine?

If there is calcium in the boiler then it takes long time to warm up and if you much calcium in it then it never be warm.

I think you have to replace the boiler on that machine:-(

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