Question about Microsoft Xbox 360 Console

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How do i get Microsoft to send the box for the xbox 360

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  • elefox33 Jul 20, 2008

    My 360 has the 3 red lights. What is number to call for tech support to get it fixed? thanks Ryan



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1 800 4 MY XBOX

Posted on Jul 20, 2008


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Xbox 360 warranty

To sign up for a microsoft repair, visit this site:

There you'll need to sign in and sign up for a repair. They will send you a box to return your Xbox.

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My xbox has got the red death is there a cure?

Well yes, Dude call Microsoft NOW!!!!!!!!!!!!!!!!!!!! 1 800 4MY XBOX and tell them that happend, they will send you a box via ups and you just put the xbox into that box and take it to ups and microsoft will fix the problem for free,

you have a unlimited warrenty on the three red lights! im sorry that ur xbox is like this but its better then nothin, its free and your gonna get a xbox 360 no matter what,


Only Microsoft can FIX this

Oct 28, 2009 | Microsoft Xbox 360 Console

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Where to send bocken x box

A broken Xbox 360 can be a great source of annoyance. Not to mentionthat having a broken Xbox 360 can be very pricey. Some problems withthe Xbox 360, like the Red Ring of Death can cost more than a hundredfifty dollars. I found a solution of this may be it will not work but even u can try this. The method is in the video ....

I guess it will work. but u can try this :)

Sep 24, 2009 | Microsoft Xbox 360 Console

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3 red lights on my xbox 360

Unfortunately this is a common problem, it means the xbox has failed. Please call Microsoft at 1-800-4-My-Xbox for a free repair.

Sep 02, 2009 | Microsoft Xbox 360 Console

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What can i do if i have ring of death

You can send your Xbox 360 to microsoft and they'll replace it if you still have your warranty

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer


i had the same problem, not much can be done but send it to microsoft. 18004MYXBOX they will send u a box and prepaid shipping and its usually free since microsoft added extended warranties to most xbox 360s

Oct 21, 2008 | Microsoft Xbox 360 Console

2 Answers


Step1 Go through several different runs to make sure that your Xbox 360 is really broken. For example, if you’re getting an error message when you put in a disc, try a different one. The problem can sometimes be the game you’re playing and not the console. Step2 xbox360sn_thumb.jpg Look here for the Xbox 360 serial number. Gather your serial number. Before calling Microsoft, make sure that you write down the serial number of your console. This is found on the back of the system. Step3 Contact Microsoft. Although you can contact Microsoft through email, they will only take care of repairing an Xbox 360 over the phone. Call (800) 4MY-XBOX and describe the problem to the technician. Step4 Receive shipping box from Microsoft. After you talk to a Microsoft customer service representative, they will ship a box to you. This box is used when you send your system back to them for repair. They provide postage and tape for sealing the box so that you don’t have to pay for anything. Step5 Prepare Xbox 360 for shipment. With the shipment box, you’ll also get instructions for sending your system. The most important thing to do is remove any accessories. Be sure to keep hard drives, games, cords,controllers, and personalized faceplates. Step6 Ship Xbox 360. Once you have your console boxed up, you’ll need to bring it to UPS. Although Microsoft pays for the shipping of your defective Xbox 360, you still need to get it to the shipping company. Luckily, it’s relatively easy to find UPS stores in most cities. Step7 Watch the status of your shipment on the service website that Microsoft provides. Log on to to see how the repair process is going. You should typically receive your fixed Xbox 360 in a few weeks. The whole process should take about a month.

I think next time you should call Microsoft and know what you are trying to do.

Jun 22, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360; Three Red Lights

3 red lights means you have a system hardware failure

you need to call 1-800-4my-xbox and get them to send you a box so you can send it in for repairs

Jun 19, 2008 | Microsoft Xbox 360 Console

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