Hi i am having trouble transfering from the camcorder my computer.
I can watch things on the computer when my camcorder is pluged in via the USB however when i try saving to the computer movies are saved in a .mov format which my computer cannot read.
How can i over come this problem. Any help much appreciated
You should be getting .tod files, not .mov files. The resulting files are of the type MOVxxx.tod, where xxx is a hexidecimal number. You then convert the .tod files (for PC's only) to .mpg files with the Cyberlink PowerDirector software that came with your camera (on the CD).
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Hi! If you go to the Canon, they have a trouble shooting section. I copied and pasted some information below. Good luck!
Print Friendly VersionIssue:
How do I transfer video tape recordings to a computer via Firewire? Solution:
Transferring video recordings to a computer ZR80, ZR85, and ZR90
Transferring Video Recordings to a Computer
can transfer recordings to a computer using the IEEE1394 (DV) terminal.
With the ZR85 and ZR90 transferring video recordings via USB is not
Before starting the video transferring, make sure to prepare the following:
computer equipped with a IEEE1394 (DV) terminal or a IEEE1394 (DV)
capturing board (the IEEE1394 protocol is frequently also called
"Firewire" or "iLink").
A DV cable (sold separately)
Video Editing Software
can use (1) the video editing software that came bundled with your
computer or video capturing board, (2) the video editing software
included with your operating system ("Windows Movie Maker" with Windows
Vista Home Premium, Windows Vista Ultimate, Windows XP and Windows ME,
"iMovie" with Mac OS 9 and later), or (3) video editing software
purchased separately, with features ranging from very basic to very
The appropriate driver
driver is included with Windows operating systems later than Windows 98
Second Edition and Mac operating systems later than Mac OS 9. The
driver is installed automatically when you connect the camcorder to the
computer. No additional driver is necessary or available.
Start your computer. (If
this is the first time you are connecting the camcorder to your Windows
based computer your computer will display the "New Hardware Found"
message while the driver is installed automatically.)
Set the camcorder to mode.
the camcorder to the computer with the DV cable as shown below. Once
the camcorder and computer are connected together the camcorder will
display "DV IN" on the LCD/viewfinder. This message confirms that the camcorder is ready to receive or transfer video.
Refer to the instructions for your video editing software to download your video from the camcorder. Note:
Because procedures for digital editing software applications vary
greatly, Canon cannot offer any additional support or suggestions
regarding downloading and editing your video. Please refer to the
software publisher or your computer manufacturer (if the software came
with your computer) for assistance in using the software.
Operation may not work correctly depending on the software and the specifications/settings of your computer.
the computer freezes while you have connected the camcorder, disconnect
and reconnect the DV cable. If the problem persists, disconnect the
interface cable, turn off camcorder and computer, turn camcorder and
computer back on and reconnect them.
Before connecting the camcorder to the computer using a DV cable, make sure that camcorder and computer are not connected with a USB cable, and that no other 1394 device is connected to the computer.
We recommend powering the camcorder from a household power source while it is connected to the computer.
Refer also to the instruction manual of the computer.
programs ZoomBrowser EX and Image Browser included with the supplied
CD-ROM are intended for use only with images recorded on the memory
Video recordings on the tape cannot be transferred to the computer using the software included with the supplied CD-ROM.
If your camcorder is a digital version, you should have a 1394 iLink Firewire cable which is needed to connect your camcorder to your PC. A Firewire is a higher transfer rate connection than USB 1.0 (but slower than USB 2.0), and it is intended for applications such as video editing. Some camers, e.g., Sony, require a Firewire connection to exploit certain features of a digital camcorder and editing software, and it's best to use one. If you do need the Firewire but your computer doesn't have a 1394 Firewire port built in, you can purchase a PCI card version for around $50 and install it separately very easily.
And if your computer doesn't have the 1394 port, but does have a USB 2.0 connector (all newer computers now do), then you can connect your camcorder to your PC via the USB 2.0 (note: NOT a USB 1.0!) to begin capturing video. If you're still having trouble, make sure you go to your camcorder manufacturer's website to download any relevant drivers then retry your connection. If your computer Finds New Hardware sucessfully, you're in. Good luck!
It sounds like you're plugging the camcorder in via USB. Your PC is looking for a flash memory card (SD card on the GS300), which is used on that camcoder for still photos only.
If you want to transfer video from the camcorder, you need to use the Firewire port. DV camcorders do not transferr video via USB (some of the "computer" style camcorders, including most flash, DVD and HDD camcorders, can use USB for file transfers).
The only Analog camcorder that has a USB Connection for transferring pictures or video is the SC-L770. The SC-L770 can transfer video (live or recorded) and still photos through the USB connection. You can also transfer audio using the audio cable provided.
After installing the driver and software, you can begin transferring data using the software provided.
Connecting to a PC
1. Connect a USB cable to the USB port on the PC.
2. Connect the other end of the USB cable into the proper terminal on the camcorder. (USB jack)
3. Connect the audio cable to the Line input jack of the PC. If the PC has no Line input jack, connect the audio cable to the MIC input jack. In this case, however, a noise may be produced depending on the PC.
* If you disconnect the USB cable from the PC or the camcorder while transferring, the data transmission will stop and the data may be damaged.
* If you connect the USB cable to a PC via a USB HUB or simultaneously connect the USB cable along with other USB devices, the camcorder may not work properly.
* In this case, remove the other USB devices from the PC and reconnect the camcorder.
Some other Analog Camcorders have a snapshot mode which allows you to take a still photo with your camcorder. However, you cannot transfer these to a computer unless you purchase additional hardware such as a capture card. Some capture cards have analog a/v inputs which will allow you to use the a/v outputs on the camcorder to connect to your pc and transfer images and video. You can purchase a capture card at most computer and electronics stores. Samsung does not support capture cards.