When playing a DVD the picture is green. I have the manual and have been trying to figure out how to adjust the color but I am getting no where fast. When playing the TV, the color is fine . Is it me, or the DVD?
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hello Mustang Cathy,
You have connection problem in Video with TV & Home Theater. This error comes mostly wrong combination of "Component Video" connections. Kindly check that one color pin must be connected with same color pin at other unit. Here is 2 pictures for further assistance. Hope problem will be solved and you will enjoy true color picture on tv.
This is from the MANUAL www.westinghousedigital.com/pdf/197_User_Manual.pdf
A-1 Settings Use the Settings sub-menu options to manually adjust the display quality. Use the ◄/► keys to adjust the option level. Adjust the luminance level. Adjust the brightness to darkness ratio. Adjust the balance of the red, green, and blue colors in the display. Adjust the color intensity. Adjust the sharpness or softness of the display. Adjust the brightness level of the screen backlight.
AND this is from the troubleshooting procedures in the manual
Wrong, abnormal or missing colors
・ If any colors (red, green or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. ・ Press and select Picture | Settings to adjust the Hue and Saturation settings. You can also select Picture | Advanced to adjust the Color Temperature settings. ・Connect the TV to another computer and check if the problem is with the computer screen.
Other than that there is no mention of color adjustment
Make sure component cables match colors between Television and DVD player. It should be TV input to DVD output. Try to play at least two DVDs to make sure its not a single DVD that may be having an issue. Also, adjust your television's picture setting to make sure its set to normal. Also access your DVD players menu to make sure the setting are set to normal as well.If it doesn't correct the problem, use a different component input on your television. If problem persists, you may need to contact the DVD player manufacturer to see if its still under warranty and not defective. Good Luck.
CONNECT YOUR DVD PLAYER TO SOME OTHER TV .IF THE COLORS ARE OK ,THEN YOUR TV IS AT FAULT .
THE COLORS OF YOUR TV CAN EASILY BE RE ADJUSTED BY A TV SERVICE MAN.
THE CORRECT RATIO OF RED ,GREEN ,BLUE NEEDS TO BE ADJUSTED .
Hopefully someone on here has a manual and can tell you exactly where the tint controls are. Also need to try adjusting the color level, turn it clear down so you have a black and white picture.
Is the picture still green over the screen with the color control
set clear down to black and white? If it does, you might
have an issue with the green gun going out or problem in the
circuitry to it.
By the way, the best way to adjust the picture settings on a
tv are to first turn the color control clear down, then adjust
brightness and contrast for best black and white picture, then
bring up the color level to where it should be and adjust the
tint for best red/green ratio.
Check settings first to make sure no one changed anything out of the ordinary. Are the shadows that of a color or darkened shadow? It could be out of convergence, which can be corrected in the menu - or it could be low quality video cables to. Also, if there is no green, does a white color show up when you're in a menu mode (Red+Blue+Green = White Image)? If so, then the green picture tube is working and it's just a color adjustment, otherwise you may have to invest in a new green picture tube.
Check the cable connections and/or replace the cables to the AV2 input.
If replacing the cable doesn't provide a solution, try running your DVD through the input. Since it works fine now, you would be checking the input AV2 by putting your working DVD. If the DVD plays with no problems, the input is fine.
Also try the VCR using coax into the TV instead of RCA into AV2. This will give you some idea about the condition of the VCR.
I had a similar issue, try adjusting the advanced settings on the DVD player.....I can't recall which settings it should be on, but when I adjusted them on my upconverting DVD player everything worked fine after.
Are you using the component inputs from the DVD player (blue, green, red)? HDMI? If using the component cable, it sounds like one is in the wrong slot. If using HDMI, try looking at the setup in the DVD menu to make sure it is using the correct output. I had a samsung DVD player that kept trying to use the component output even though I told it to use the HDMI and my picture looked red. Let me know.