Question about Epson Stylus CX5000 InkJet Photo Printer

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Won't accept new black ink cartridge

I have placed a new black ink cartridge in my Epson CX5000 but I keep getting a reading that I did not put a new one in and need to replace it. So, I bought a new black ink cartridge and put it in getting the same response. The printer will not acknowledge there is a new cartridge and now nothing will work on it. It won't print, it won't copy.

I tried to use the head cleaning function and it still reads that the cartridge needs to be in there. It IS in there.

What to do?

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  • 3 more comments 
  • Anonymous Sep 10, 2008

    I bought a new TO69 ink but the printer thinks it's not genuine.What the!




  • Ted Seay
    Ted Seay Nov 06, 2008

    It is genuine I am sure. I am havin g the same issue from a sealed unit I purchased at WalMart. Epson has been having some issues with their ink heads not working properly.

  • JHR2 Nov 28, 2008

    Exactly the same problem. Now awaiting a new cart form Epson which they say will take a week. My original cartridge was ordered from Epson.

  • Anonymous Nov 29, 2008

    I HAVE TH SAME PROBLEM, THIS PRINTER IS RETARDED, CAN'T READ OR CAN'T SEE ANY THAT I PUT IN

  • ovsmart Apr 25, 2009

    same issue here, spent over $30 on neww ink, and same error, is there any way to overide it? i will never buy epson again

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Dont buy this damn printer or any other epson for that matter. you will pay dearly. You must change all the ink for it to work properly what a scam. I am very upset.

Posted on Sep 01, 2008

You need to buy ORIGINAL epson inks...:(

Posted on Aug 09, 2008

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