Question about Minolta Di3010 Copier

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Scanning aspect of the Di3010

I have a Di3010 in my office. We use it for copying, printing, and scanning documents. The copying works fine. It's the scanning that I am having problems with. Background: I have a network of 5 Vista machines. They all have connectivity through a wireless N router which is connected directly to my cable modem. I also have a switch coming off the router. The copier is plugged into the switch (I've also tried it directly to the router.) All the IP addresses are set up static on every machine on my network. I can not get the copier to recognize the computers. I can ping the copier from any machine and get a response. I can ping the computers from the copier and get a response. I have set the one touch scan buttons to each of the computers IP addresses and yet when I scan a document and tell the copier to send the pdf file to the computer using the ftp client, it doesn't do it. I sometimes can get it to do it one time maybe twice, but then it stops. Please help!!! I've had the "technical support" guy from the office supply place come out and he was of NO help whatsoever! I'm ready to toss it out the window!!

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  • Minolta Master
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First of all the ftp server settings need to be turned off. One touch scanning will only go to the clients computers if the software is activated. If you want it to go to the ftp server, the one touch scanner can't be used.

It's one or the other.

I'm certified and work on this line on a full time with many clients.

If this doesn't reslove the problem, let me know and I'll make you a video on how it works.

Posted on Jul 21, 2008

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