Question about HP Officejet J5780 All-In-One InkJet Printer
I just installed ink cartridge and closed top cover to align the print cartridges but screen says to close print cartridge access door
I have an HP Officejet 6210 All-in-One. When you open the print cartridge access door there is a black toggle switch that needs to be in the depressed position to let the unit know the door is closed. Something was missing from the topside of the "door" so the switch didn't close. I simply stuffed in some foam material to close this, and the unit operates normally. You will need to remove this when changing cartridges, then replace it again.
Posted on Sep 08, 2010
I followed the steps in the above document and when I got to step 3, I found that the metal lever referenced in the document was missing from my printer. I have no idea what happened to it. This metal lever, when present, depresses a contact switch when the cover closes and permits the printer to function. If the metal lever is absent, the contact switch is not depressed and the printer believes the cover is still open.
However, the instructions don't say what to do when the metal lever is missing ... other than service the Printer.
HP technical support was no help. They advised me to buy a new printer. However, I discovered a work around: I unscrewed the two screws in the top of the cover and placed a dab of sticky tack on the contact switch. Then I put a carefully folded square of aluminum foil atop the sticky tack. When I screwed the cover back down, this arrangement pushed down on the contact switch and the printer resumed function.
Hope this helps someone else with the same issue.
Posted on Jun 10, 2010
here is the document that i need you to follow exactly to resolve your issue.
CLICK HERE==>> DOCUMENT
Please, send me a feedback regarding the out come of the document you follow.
thank you so much.
Posted on Jul 21, 2008
Try to find the latch in the cover that presses a switch to indicate it is closed it is usually a small stick projection at the sides of the cover. Replace the cartridge it should fit snuggly then try it again.
Posted on May 31, 2008
Lift the printer cover. There is a slot on the right side by the ink cartridges. Push the end of your little finger into the slot. Close the lid. I know this sounds lame, but it has helped me many times. It seems the latch will stick and this usually unsticks it.
Posted on Oct 08, 2009
There is a small sensor that detects "door open".
If that sensor is broken/malfunctioning, then you will get the indicator at the "wrong" time.
Check that sensor -- see if you can "jam" it into the "closed" position.
Posted on May 26, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 28, 2011 | HP Officejet 5610 All-In-One InkJet...
Jun 09, 2011 | Lexmark Office Equipment & Supplies
Feb 08, 2011 | HP Officejet 5510 All-In-One Thermal...
Jul 21, 2010 | HP Deskjet F4180 All-in-One InkJet Printer
Nov 23, 2009 | HP OfficeJet 6110 All-In-One InkJet...
Oct 08, 2009 | HP Officejet 5510 All-In-One Thermal...
May 24, 2009 | HP Photosmart C7280 Laser Printer
Aug 11, 2008 | Office Equipment & Supplies
Aug 04, 2008 | HP PSC 1350 All-In-One Thermal Printer
Mar 18, 2008 | HP Officejet 5510 All-In-One Thermal...
4,778 people viewed this question
Usually answered in minutes!