Re: Active Sync USB OK but City Navigator won't find...
Somewhere I read that if you do a soft reboot to the iQue M5 it will connect to the City Navigator. I did this and it seemed to work, although between downloading and uploading I had to do it again. The process of loading map set (entire US) took an extremely long time (about 3 hours). Also, if you try to receive maps, waypoints and tracks from device all at once, it chokes.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I am using Windows 7 Ultimate 64 and the iQue did not work. There is no USB driver and as far as I know there isn't going to be one. However, I did get it working by installing Windows XP mode and the Windows Virtual Machine on my XP system. You need to check if your computer can run XP mode and there are Microsoft tools to do that. After you get XP mode installed and running, there will be a virtual XP window on your desktop. Plug the iQue in its cradle and plug it in to the USB port. Use your iQue setup CD to install the Palm desktop in XP as you normally would. At some point, you have to tell XP to attach your iQue to the USB port. Near the XP title bar, there is a USB pull-down menu. Use this to attach the device. It will ask for a driver. Just say to use the Garmin-supplied driver. Wait until this finishes successfully. Before trying a sync, open the Palm desktop and go to Hotsync/custom and change everything you can to "handheld overwrites desktop" and save this. Push the hotsync button on the cradle. If it doesn't connect, go to the USB pull-down and click attach. It should work!
If you are trying to HotSync to a Macintosh, you need to install Lycestra's PDiQue software available at http://www.lycestra.com/ique.html before HotSyncing is enabled. PDiQue enables a USB conduit between your Mac and the Garmin iQue 3600.
You can get City Navigator 2008 CD from your local Garmin dealer. Cost around $100. It updates via MapSource program and USB connection to IQue 3600. Do not get "NT" maps as 3600 does not understand "NT" compression
I had the same problem. Obtained no help from Garmin - $200 to repair.
I purchased a $7.00 IRDA (infra red) - USB device; set my Connection to IR - PC and have been able to sync without any problems. However even withupdates I have not been able to get the cradle - PC connection to work. This is not a problem however since I now use the IR connection all the time.
You must touch the screen hot sync logo not the cradle button to start the sync process.
I got a Vista computer in April and have problems also. You need a special program to install the maps. email Garmin and they will send you the link. An SD card reader/writer is MUCH faster than the sync.
I didn't have syncing problems until after I tried to install Documents to Go. I had to remove Doc to Go v6 because it was making my computer unstable. Doc to GO V10 works with Vista but requires Palm OS6. Garmin says that Palm OS6 can't be installed on the Garmin iQue because they added proprietary software to OS4. I believe my sync problems will disappear after I reload the Palm Software.
Is the charging light on? Even with the light on, you may not be getting a good contact with the connector.
IMHO the Garmin iQue 3600 USB cradle has the worst connector design in all gadgets I have known and used. You have to drop the PAD vertically into the connector and then lean it back to "lock" it in place. To remove it, you have to reverse the procedure. If you're not handling it gentle enough, you may bent one of the little bouncy metal contacts (making it shorter than the the rest). Look closely at the pins and make sure they are aligned in one straight line and all with same height. At one time, I have to press it tight against the base to ensure a firm contact thru out the whole sync process. Hit the sync button, if you hear the "sync sound" right away, you are ok. Otherwise, cancel and do it again. If one of the pins is shorter than the other, try to "pull" it up with a small needle nose plyer. You can also use dental-floss to wrap around the pin and pull it up.
If all fails, you can start looking for a new charge/sync cradle...
If this is an IQue 3600 then you will need to install the Palm Desktop from your original IQue disk in order to sync with your new laptop. The Microsoft active-sync is for a PDA using Windows (Garmin M3 and M5 are windows based PDA w/GPS).