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Have no sound on computor, wont play cds dvds or anything, have checked all volume levels etc dont even get start up tune, problem has only just started until last month i had all sounds etc

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Hello,
This could be caused by the sound either being muted or not installed correctly. To check to see if it disabled, look to see if theres a yellow speaker in the bottom right corner next to the time with a red circle with a slash through it. If thats there it means that the sound is muted. If you have xp, you can double click the speaker and there should be a option there that says Muted. Just uncheck that.
If the speaker isnt there it could be that the sound card is turned of in the device manager. To check this, you can click Start > Run > and type devmgmt.msc and press Enter. This will open device manager. Look for Sound Video and Game Controllers and see if theres a red x on thst section that means it disabled. You msy hsve to double click the sectio to see the actual card.The easiest way to correct thats if its a Dell, Gateway, HP,etc is to right click where the red x is and left click Uninstall or remove. After that you should see the card disappear from the device manager. After that happens you can restart the machine and it should say Found New Hardware and it will automatically reinstall the drivers.
If the machine isnt a pre-manufactured maachine like Dell, Gateway, HP, etc, you will need to make sure that you have the driver that camewith the card when it was installed.
Thanks

Posted on Jul 20, 2008

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