Question about Sanyo DP32746 32 in. LCD Television

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Any Solutions for No picture but sound problem?

I see multiple people having the same problem I'm having with my Sanyo. No picute (a slight flash when you turn it on) but the sound is good. Has anyone been able to fix it?

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  • cassandraKC Jul 22, 2008

    Ours is also under two years old. The back says it was manufactured in Sept. 2006. We bought it in Nov/Dec 2006.



    Being a TV addict, my husband went out and bought a new one for me. Wal-Mart has a 32" Emerson for $498. We bought the extended warranty for $30. It looks really good and the sound is amazing even without a surround sound system.

  • Anonymous Jul 22, 2008

    We bought our TV in Oct / 06, and we are having the same problem, there is sound bout no picture, just a flicker of light. This TV also has very few hrs on it, what is very upsetting to us is that we live in Canada and bought the TV at Walmart, and are being told now that because this TV is American it is very hard to get replacement parts for it here in Canada, and if we do it will be very expensive to repair. I feel this is definitely" a buyer beware" scanario for people living in Canada, and we feel we should be compensated some how through Sanyo. The TV is at the repair shop now designated by the customer support personal we phoned, we are awaiting their response then we will see what other action we will have to take, too much money to just throw in the garbage!!

  • fehrboy Oct 25, 2008

    I have the same t.v. same situation. Bought Oct. 06 screen goes blank 2 years later with minmal use. I files a complaint with the BBB and suggest you all do the same. It takes a little while to file but we can't let big manufacturers get away with this ****.

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Owners of this set should file complaints with <www.bbb.org> for Sanyo (located at 21605 Plummer Street Chatsworth, CA 91313-2329, as there are several). They are failing at 1-2 years, and are toast when that happens. DP32746 fails before a tenth of the useful service life has expired. Research indicates this model is prone to inverter failure at about one year of operation on average and that the failure is systemic in nature and is experienced by a large number of owners of the product. When the product fails it is rendered completely useless and repairs are prohibitively expensive.

Posted on Nov 21, 2008

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I made a complaint to the BBB and through them and Sanyo the repair was arranged with me paying for labour. All in all it cost me 152.00 CAD.

Posted on Nov 15, 2008

My Sanyo Vision32 "LCD TV WAS AROUND `1 YEAR THE ONLY THING SANYO WOULD DO TO HELP WAS PAY FOR THE PARTS I GOT ESTIMATES OF $400 TO REPAIR IT WITH SANYO PAYING FOR THE PARTS I PAID ALMOST $900 FOR IT BRAND KNEW SO IT DOESNT HELP ME AT ALL WHEN I CAN BUY A BRAND NEW ONE FROM ANOTHER COMPANY FOR AROUND $400 THAT WILL WORK

Posted on Oct 21, 2008

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Most of the problems with these lies in the Inverter or signal main PWB's. I am an authorized tech for Sanyo, and in the Chattanooga TN area. Contact Sanyo at 1-800-877-5036. At the prompt hit the 0 key, and then ask for customer service. They will be more then happy to assist.

Posted on Aug 06, 2008

Sanyo should be compensating everyone who bought a TV of this model within the past 2 yrs, seems that is the timeframe from which the problem lies. If you still have your sales reciept, return it to the place of purchase, and there should be no qualms, if Sanyo wants to continue with good public relations, they will either replace or repair!!

Posted on Jul 23, 2008

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I have not been able to find the 3mm x 711mm backlight(ccfl's) anywhere on the net. That is the size of the ccfl's in the backlight assembly. There are 16 individual bulbs and I suppose if one goes out they all will not come on. IMO, I will never buy a Sanyo again. The tv was less than two years old with minimal hours on it.

Posted on Jul 22, 2008

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