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The connection to the server has failed. Subject 'test' Server: 'smtp.comcast.net' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port: 25 Secure(SSL): No Socket Error: 10060 I have been running Windows Live for almost a year with no problem. (Win XP SP2). For the last two days I have been unable to send email from any of the 8 accounts I have setup in Windows Live. I have disabled ZoneAlarm, disabled CA antivirus, and performed a system restore, to no avail. I believe my system was infected with spyware or virus but has since been removed. I can receive email just fine, but cannot send any email including from my ISP account (Comcast) or the other accounts all of which use domain names I own and use outgoing mail server settings independent of Comcast's SMTP settings.

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  • salsafresa Jul 20, 2008

    I am not concerned about the Comcast email account. I run a business from home and cannot send email using my own settings for my domain names.

    I have been using an IP address in my account settings, both SMTP and POP3 to send an receive email. Now all of a sudden I can no longer send email using my own domain name.


  • salsafresa Jul 20, 2008

    Yes, I just got off the phone with the Security Dept of Comcast and they told me they are blocking me from using port 25 regardless of if I am using my own domains to send email. Their answer was they detected unusual activity coming from my PC. LOL! I am a network engineer and a web developer, and I am confident there is nothing being sent out on my system that I don't know about.

  • salsafresa Jul 21, 2008

    Read my friend before you speak. You are just trying to rack up brownie points rather then actually trying to figure out what is going on.

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The port should be 587 for comncast outgoing mail and 110 for incoming mail according to this LINK Click on the "How do I setu or configure OE for emails" link on the right side

Have you loaded something recently that could have messed with your ports? Yahoo or Google tool bar or other similar app?

If it's changesd one acc settings it may have done so on all...

Posted on Jul 20, 2008

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  • Dave Jul 20, 2008

    Maybe comcast are blocking the mailserver port. Have you asked them?

  • Dave Jul 20, 2008

    great news... glad its sorted



    so does that make for a "fixya" ?

  • Dave Jul 21, 2008

    erm no, actually I thought you said that port 25 is blocked by ISP and the error is related to port 25 so I assume that is the issue? Are you trying to send email using port 25? If not please calrify the situation so I can try to assist further

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The connection to the server has failed. Account '<account name>', Server: '<SMTP server name>', Protocol: SMTP, Port: 25, Secure (SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

To resolve this behavior, change the SMTP server for your e-mail account to use the MSN SMTP server. To do this:
1.In Outlook Express, click Accounts on the Tools menu.
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4.Under Server Information, delete the entry that is in the Outgoing mail (SMTP) box, and then type smtp.email.msn.com.
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