Question about Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker

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Error message on fridge "er ff"

I have a kenmore elite side-by-side fridge with freezer on bottom (stainless steel) and on the ice maker it is saying "er ff" and the fridge has stopped working, why?

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  • Anonymous Jul 21, 2008

    freezer door says er ff on it,t trying to find out what it mean?

  • jf32507 Jul 21, 2008

    Same here! Kenmore Elite 795.77563600 25 cu ft Bottom Freezer. Display showing "Er FF". Can you help??

  • j3keiter Jan 10, 2009

    Er ff appears on control panel on mine also. Its seems it happens after a few days of a loud humming noise. Ice builds up on the back panel of the freezer and I use a hair dryer to defrost it. That seems to work for a few days and then it starts up again. This time started without visible frost build up on back of freezer. When I called Sears repair the first time, they had no clue what ER FF meant and transferred me from person to person before someone could find out what it meant. This fridge is only 2 years old, am i going to have to defrost it like this for the next 20 years?

  • Anonymous Mar 13, 2014


  • Anonymous Mar 17, 2014

    digital reads ER-FF, ice builds up behind freezer

  • Anonymous Mar 18, 2014

    Refrigerator warm. ice builds up behind freezer panel

  • Anonymous Mar 20, 2014

    Error message in display er ff



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Error code Er FF indicates that the evaporator fan has failed, or at least is not sending a signal to the electronic controls. Open the door and see if the evaporator fan is running inside the freezer compartment. If that fan stops, then no cold air will be sent to the refrigerator compartment and it will warm up. Possible causes include bad motor, bad connection, bad electronics.

Posted on Jul 25, 2008

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I just had the exact same thing happen a few days ago. I dismantled the freezer section including the railings and all to get the back panel far enough out without disconnecting the wires to the fans and took a hair dryer to melt the huge ice build up at the top right and left corners behind the back panel. Everything kicked back in including the ice maker.

Posted on Dec 23, 2008

  • jmjm1031 Jun 29, 2011

    Thank you! This saved us a very expensive service call...and only took like 30 minutes start to finish!


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Hello I also have the same problem but Im A Electronic Engineer and took it to A higher level. First I removed the door then the rails. in the back there is A cover remove that next there are 2 conectors on the right side behind the cover. Once i did that I found 2 very larg blockes of ice. I hade to take A ice pick to them to break them down from what I found A blowdryer is only good for A very short time fix. You would have to shut down your unit and at least wait 3 days for it to melt and dry. you want it to dry all the way if you dont the ice will build up quicker and you will be back in the same situation. If you take it apart as I have I sugest to also open up the motors (there are 2) and dry them out. When I opened my motors I also found ice in them. Now I did this in about 2hrs I also used A air compressor so it wasent to bad.

Posted on Jan 28, 2011

  • Stephanie Hall-Morin
    Stephanie Hall-Morin Nov 22, 2015

    Thank you for the details of your resolution. We have heard the loud fan noise (no error message) periodically since probably a year after we owned the fridge. We've always rectified it by removing all of the big plastic bag stuffs we had in it. If the vents are covered, the fan will hum loudly. Tonight after we spent tons of money at Costco for T-day and other b'days this month it gave us this message. It's now empty with everything in the deep freezer or in the spare fridge that we just happened to have. We are trying to dry it out. Wishing it fridge health. :-)


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Has E IF code

Posted on Aug 21, 2008

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1 Answer

What er ff mean at Error message on display of Kenmore Elite Bottom Freezer Refrigerator


Error ff (er ff) means defective fan detected. Before calling support or before replacing the fan try performing a complete defrost by leaving power disconnected for one day (remove food from inside the unit first). That will fix the problem if the fan was temporarily malfunctioning because of ice formation. If that does not work the fan must be tested before replacement.

If you need parts see this tip explaining how to find parts and diagrams for most appliances: Where do I find parts and diagrams for my appliance?



Sep 09, 2011 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

On the display on door. The message says Er FF. What is this and how do it clear. When I press buttons, nothing changes.

Er FF is Error, Freezer Fan. The fan blade in the freezer is most likely blocked by some ice or frost. Clear that and the control will see the feedback from the fan showing that the motor is turning and the code will clear.

Feb 12, 2011 | Kenmore 73503 Stainless Steel Bottom...

1 Answer

What does ER FF mean on my Kenmore Elite bottom


Thanks for using FixYa. Error ff is freezer fan fault. This usually happens when either the rear board has gone bad or the freezer fan itself is bad and needs to be replaced. To check what is causing the error you can start with checking the fan which is located behind the back wall inside the freezer. Also check the rear board as it might not be putting the fridge into defrost long enough and is causing the ice to build up in the freezer and thus stopping the freezer fan from turning and so causing ff error. Leave the fridge unplugged for 24hrs which will melt all the ice then plug it back if still the issue is not resolved and you hear the fan running then it is the rear board that needs to be replaced. Please do rate the solution if the issue is resolved or else revert for further assistance.


Jun 30, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore elite error message er ff

This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Nov 01, 2009 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore ELITE error code ER FF

ER FF error is malfunctioning evaporater fan
hope this helps

Oct 18, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

2 Answers


FF usually means the freezer fan is not working. If the fridge is cooling poorly, check to see if the fan inside is running while the compressor is running. If not, and if there's no ice jamming it, then you need a new evaporator fan. If the fridge is cooling normally and the only symptom is the error code, then it could be a problem in the electronic control.

Oct 11, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

3 Answers

Error message

Hello gravyblast.
Welcome to Fixya.

You said, your Kenmore Elite Trio, model 795.7756 or 7757 has an error message simply reading ER IF. No pressing of buttons, or combination thereof changes anything. Also, the ice maker has stopped working although it is turned on.
Can anyone help?
I cannot pull the refrigerator out to unplug and reboot it, thus I don't know what to do.

Try tripping the breaker off for 5 minutes and then see if this method resets the system?
Do not turn it back on for at least tree minutes. That's why I said, Five!!!

Lets see how it resets while I look your fridge up.
Write back. Huuum
7:11 pm eastern standard time . I'm here!

Sep 17, 2008 | Kenmore 73502 / 73504 / 73509 Bottom...

2 Answers

Kenmore elite refrigerator error code er if

Bad icemaker fan. When looking in the freezer, its the one on the left.

Sep 01, 2008 | Kenmore 73503 Stainless Steel Bottom...

1 Answer

Fridge not working

Error code ER FF and evaporator fan makes loud noise

Aug 15, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

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