Sadly, we hear of this over and over.
This
is due to a defective or loose magnetron causing electrical
interference and disruption in the control circuit board.
If
your magnetron was recently replaced, it may have loose mounting nuts
or bolts or maybe the wire mesh RF gasket was not installed or got
pinched.
It may also need a new high-voltage diode and stirrer, and the cavity may be affected.
Details are in their bulletin here. Even if your model is not on the list, the same problem can occur, requiring a kit. The parts kit is similar to this one.
(Your model may use a different kit - this is shown for illustration purposes only).
If
you or someone you know decide to look into it, we have critical
information on safety, disassembly and door switches at our site, and
our link is at our listing here on FixYa.
There
should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting.
You can find helpful exploded view diagrams and order parts by entering your full model number here.
If
it's within the magnetron portion of the warranty (usually 5-9 years)
but out of the original full warranty (usually 1 year), then your
manufacturer will cover the part cost, but not the cost to visit you or
the labor charge to do the work.
They may even send you a replacement magnetron. GE Customer Service is here.
We're happy to help you and we'd appreciate your
thoughtful rating of our answer.
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