dishwasher only couple months old but soap dispenser flap isn't opening. cycle runs as normal but when its finished, I open dishwasher to find flap still shut and soap dispenser still full of powder .
Not a solution but exactly the same problem. I should have sent the machine back (I bought mine about 2008 too) but by now, 2010, the machine is a complete waste of time and money. The soap dispenser fails to open every time, wasting money, water and my patience because I then have to hand wash after all. will try the suggested oil trick, but it was obviously a bad design to start with.
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Hi Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these. Hope this helps...
Since you mention that your dishwasher has a dispenser has a flap that opens but detergent does not come out, the problem could be the wash water is not getting to it.
Can you confirm if during wash cycle the water is circulating especially through the top wash arm.
Keep a small container on the top rack and see if there is water collected in it at the end of cycle. Alternatively run the dishwasher with door open (you will have to find a way to enable the door switch inside the latch).
Please post a comment to confirm what you observe.
the spring that tensions the lid is broken or otherwise not working. I would look at the hinge side of the dispenser and see if spring is still intact. When you release the lid, it should snap open without much difficulty so if it doesn't do that, then I would suspect the spring.
The dispenser flap should be spring loaded to spring open if the lock is released. If it doesn't spring open you should make sure that the spring is placed correctly on the hinge of the flap - if it doesn't spring open it won't get the detergent where it needs to go during the wash. We had the same thing.
Hi Dirty Dish gang. After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later! Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems. So, here is what we need to do: 1.Use Cascade POWDER detergent only. Make sure is is just "plain" no "scented" or "complete" or gel, etc. (I have tried a phosphate free powder and gel and this is a cause of our problem as well!)2.Use Jet Dry in the dispenser (set it to a 2-3 opening)3.Make sure water is at least 120 degrees4.Only run dishwasher on "normal" setting. All others just run it longer, hence causing more water stains.5.Do not pre-wash dishes! You can knock of chunks with a "non" soapy brush, but don't rinse (the oils actually help to clean the dishes)6. Do not wash sponges in dishwasher. Acid Wash:The repairman just gave my washer an Acid Wash today.It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19.I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished. If you are still having problems: Monthly maintenance:Glass Magic:Buy a box of Glass Magic (near the Cascade) Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again.White Vinegar:You can run an empty dishwasher with white vinegar once a month. Fill a bowl with 2 cups vinegar and place on bottom rack. Then run as a normal cycle...this allows vinegar to disperse slowly. So far it seems to be working. Good luck.
Kqon, looks like your dispenser has a wax motor. I think the first thing you have to do is remove the inner door and inspect the soap dispensor assy. See if any of the moving parts are broken. This wax motor is 120V so you can run a cheater cord to it to see if it works, but be very careful when doing this. It will expand the plunger and open the flap. If the wax motor operates with 120V applied to it then you want to see if you have power coming from the timer. It will be the tan wire # 27 on the timer harness. You also want to make sure the spring and pin are in place on the dispenser flap. Your part number for the wax motor is 902899. Catriver.